AV Technician Assistant

Calgary, AB

Department: AV Technician Assistant

Position Type: Temporary

Contract Duration: May to October 2024

Hours: 35 hours per week

What we offer:

  • Flexible work arrangements where no one day is similar
  • Working in a beautiful park setting
  • Free entrance to the Park, including to our many public special events
  • Employee discounts on food and retail items and free parking

Who We Are:

Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The Park features historical buildings, costumed interpreters, working antiques, and various exhibits that provide insight into the region's past.

Job Overview:

The recruited assistant plays a vital role in supporting the Events Technician with AV set up needs for the internal and external events at Heritage Park venues. AV stands for audio-visual equipment and includes any electronic device used to create audio and visual experiences. Audio and visual equipment covers many things, including microphones, speakers and other audio equipment, video cameras, and display devices. Audio-visual materials consist of four components: verbal-acoustic, verbal-visual, nonverbal-visual, and nonverbal-acoustic.


  • Assist in setting up and dismantling audio-visual (AV) equipment for events, meetings, and presentations.
  • Provide technical support during events, troubleshooting AV equipment issues as needed.
  • Assist in testing, maintaining, and repairing AV equipment to ensure optimal performance.
  • Collaborate with the team to coordinate equipment logistics and setups for various venues.
  • Assist in installing and configuring AV systems, including sound systems, projectors, and displays.
  • Support in the inventory management of AV equipment and supplies, including tracking usage and identifying the need for replenishing stock.
  • Assist in the documentation of AV setup procedures and troubleshooting guidelines.
  • Assist, on occasion, the Banquets team in making the event run smoothly by helping with food and beverage service
  • Perform other duties as assigned
Organizational Excellence and Wellbeing
  • Contribute to inspiring and immersive experiences at the Park through your roles and responsibilities by engaging in Heritage Park initiatives that align with the overall mission and vision of the Park
  • Demonstrate commitment to workplace health and safety by complying with Heritage Park's Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting work-related incidents, injuries and hazards, participating in employer training, and adhering policies including the Code of Conduct and the Workplace Violence and Harassment Policy
  • Actively support a positive work environment by creating an atmosphere of inclusion, engagement and fulfillment in line with Heritage Park values
  • Demonstrate responsible stewardship of our people, collections and financial assets by ensuring that they are handled with integrity, sustainability, and a focus on long-term benefits for the organization and its stakeholders

Required Qualifications:  

  • Minimum secondary school education is required. Post-secondary education in a technical field will be an asset.
  • A minimum of six months prior experience in providing AV support. Experience in a multi-event setting will be an asset.
  • A valid Alberta vehicle operators’ license is considered an asset
  • Proficient knowledge of audio-visual equipment, including sound systems, projectors, and displays. 
  • Knowledge of computer software. Particularly Microsoft Power point, Teams & Word, SonoBus, Audacity or other audio related programs, Zoom.
  • Excellent customer service focus, including the ability to handle and manage competing priorities.
  • Demonstrated strong interpersonal and communication skills in a client-faced setting
  • Willingness to work flexible hours, including evenings and weekends, to support event schedules.
  • Technical certifications or training in audio-visual technology and/or strong abstract and mechanical reasoning is a plus.
  • All successful candidates (over the age of 18) will be required to go through a Police Information Check as a condition of employment.

Please visit our careers page to see more job opportunities.

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