Food & Beverage Supervisor - SPA

NEW: Opening December 2026, Dakota Dunes Thermal Spa

Dakota Dunes Thermal Spa is a world-class destination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERS SPA that features expansive thermal waters, spa rituals, day spa services, and inspired food & beverage offerings. Our mission is to create an unforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Dakota Dunes Thermal Spa is seeking a Food and Beverage Supervisor to join our opening team.

Reporting to the Food and Beverage Manager, the F&B Supervisor will provide hands-on leadership during assigned shifts and support the smooth daily operation of Prairie Rose Kitchen, bar service, Red Willow Café (Grab & Go), and mingle areas. This role is ideal for someone who enjoys being present on the floor, supporting a team, connecting with guests, and helping create a positive and welcoming service environment.

Key Responsibilities

     ·         Provide day-to-day leadership and support to the F&B team.

     ·         Assist with coordinating servers, bartenders, bussers/food runners, and Grab & Go attendants.

     ·         Support smooth service flow, staff breaks, and daily shift organization.

     ·         Ensure opening and closing duties are completed.

     ·         Maintain high standards of guest service, cleanliness, and presentation.

     ·         Work collaboratively with the culinary team on timing, quality, shortages, and service recovery.

     ·         Assist staff with guest concerns and service recovery when needed.

     ·         Support the onboarding, training, and coaching of team members.

     ·         Ensure established food safety, responsible alcohol service, and operating procedures are followed.

     ·         Support accurate POS use, discounts, voids, complimentary items, cash handling, tip procedures, and end-of-shift reporting.

     ·         Ensure established food safety, sanitation cleanliness standards, responsible alcohol service, and operating procedures are followed.

     ·         Monitor service supplies and inventory and communicate product or supply needs to the F&B Manager.

     ·         Assist with receiving and organizing deliveries as required.

     ·         Communicate important guest, staffing, or operational updates to the F&B Manager in a timely manner.

     ·         Provide shift-level leadership when the F&B Manage is not on the floor.

     ·         Monitor service pace, table status, guest satisfaction, and team performance throughout the shift.

     ·         Report accidents, hazards, equipment concerns, and other safety issues promptly.

     ·         Coach employees in real time and provide practical support during peak periods.

     ·         Complete shift handovers, closing checks, cash/POS requirements, and incident documentation as assigned.

     ·         Ensure service feels attentive and polished while respecting the relaxed pace and atmosphere of a thermal spa.

     ·         Guide guests through menus and confidently explain ingredients, dietary options, beverages, and spa appropriate recommendations.

     ·         Encourage thoughtful upgrades and additional purchases without creating pressured sales experience.

     ·         Recognize guest cues and adapt service style to individual needs.

     ·         Support training documentation, performance feedback, and operational improvement.

     ·         Assist with server, host, busser, and food-runner training and mock services.

     ·         Participate in menu tastings and product knowledge training.

Qualifications

·         Minimum 3 years’ experience in food and beverage, restaurant, café, or hospitality operations.

·         Previous leadership or supervisory experience is preferred.

·         A genuine passion for hospitality and creating positive guest experiences.

·         Ability to work in a fast-paced environment and manage multiple priorities.

·         Strong communication, organization, problem solving and teamwork skills.

·         Familiarity with POS systems and opening/closing procedures.

·         Knowledge of food safety and responsible alcohol service.

·         Serve It Right Saskatchewan (SIRS) certification.

·         Safe Food Handling Certification is an asset.

·         WHMIS certification is preferred.

·         First Aide and CPR certification is an asset.

·         Minimum 19 years of age.

·         Ability to work flexible hours, including evenings, weekends, holidays, and on-call shifts as required.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Shuttle service is available from Saskatoon.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in the Saskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience, we invite you to apply online today.