Housekeeping Inspector

POSITION TITLE: Housekeeping Inspector

REPORTS TO: Executive Housekeeper

ABOUT STARLITE YELLOWSTONE, TAPESTRY COLLECTION BY HILTON

Starlite Yellowstone, Tapestry Collection by Hilton is a newly reimagined lifestyle hotel located steps from the West Entrance of Yellowstone National Park. Following a complete down-to-studs renovation, the property now features approximately 133 modern guest rooms and amenities designed to reflect the rugged beauty and character of the Yellowstone region.

As part of Hilton’s Tapestry Collection, Starlite Yellowstone offers guests a distinctive sense of place inspired by the surrounding landscape and brought to life through authentic Montana hospitality. Our team is committed to delivering memorable experiences that inspire every guest’s heartfelt desire to return.

Managed by Vista Host Management & Development Company, Starlite Yellowstone is proud to be part of a growing portfolio of hotels dedicated to operational excellence, strong team culture, and exceptional guest service.

Distinctly Yellowstone. Authentically Montana.

POSITION SUMMARY

The Housekeeping Inspector is responsible for ensuring all guest rooms and public areas meet Hilton brand standards and cleanliness expectations prior to being released for guest arrival. This role plays a critical part in quality control, room readiness, and supporting housekeeping operations.

The Inspector works closely with housekeeping staff to provide feedback, training, and direction while maintaining a strong focus on consistency, efficiency, and guest satisfaction.

WHO IS THIS POSITION FOR?

The Housekeeping Inspector role is ideal for someone who:

• Has a strong attention to detail and commitment to cleanliness standards
• Takes ownership of room quality and ensures consistency across all inspected areas
• Enjoys training, coaching, and supporting team members to improve performance
• Is organized, efficient, and able to manage multiple priorities
• Leads by example and maintains a professional presence on the floor

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for advancement
• Vacation / Sick / Bereavement / Holiday Pay
• Health, Vision, and Dental Insurance
• Life and Short-Term Disability Insurance
• 401(k) Retirement Plan
• Employee travel discounts at Hilton and Vista Host properties
• Employee housing may be available for eligible team members
• Complimentary Employee Assistance Program (personal and professional support)
• Opportunities for growth within Vista Host’s expanding portfolio

DUTIES AND RESPONSIBILITIES

• Inspect guest rooms, public areas, and back-of-house spaces to ensure compliance with Hilton brand standards and cleanliness expectations
• Ensure all inspected rooms meet “Ready for Arrival” standards prior to release in the PMS
• Identify deficiencies and ensure corrective action is taken prior to room availability
• Provide real-time feedback, coaching, and training to housekeeping staff to improve quality and efficiency
• Support daily room assignments and workflow to ensure operational efficiency and timely room readiness
• Maintain accurate communication with the front desk regarding room status and priority rooms
• Assist in managing inventory of linens, supplies, and housekeeping materials
• Support Lost and Found procedures, ensuring items are properly logged and secured
• Respond to guest requests and housekeeping-related service issues in a timely manner
• Maintain knowledge of proper cleaning procedures, chemical usage, and equipment operation
• Uphold safety and sanitation standards across all housekeeping operations
• Maintain clear communication through shift logs and daily reporting
• Assist with cleaning rooms or public areas as needed to support operational demands
• Perform additional duties as assigned by the Executive Housekeeper or General Manager

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both verbally and in writing
• Previous housekeeping experience required; inspection or supervisory experience preferred
• Strong attention to detail and quality control mindset
• Ability to stand and walk for extended periods throughout the shift
• Ability to lift up to 40 pounds regularly
• Ability to bend, stoop, reach, and move throughout the property as needed, with or without reasonable accommodation
• Ability to work flexible schedules, including weekends and holidays

OUR CULTURE

At Starlite Yellowstone and across the Vista Host portfolio, we believe hospitality begins with how we treat one another. Our team is committed to supporting each other, serving our guests with care and professionalism, and creating an environment where every person’s experience inspires their heartfelt desire to return.

EQUAL OPPORTUNITY EMPLOYER

Vista Host Management & Development Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Please visit our careers page to see more job opportunities.