Bilingual Customer Service Associate


Job Title: Bilingual Customer Service Representative 

Pay: $15.50/hour bilingual 

Hours: Full Time

Duration: Long term temporary with the potential to go permanent

Start Date: ASAP

Location: Lanham, MD


The CSR will answer phone calls in our inbound/outbound call center. They will resolve caller’s inquiries and escalate issues as necessary to the supervisor. 

In downtime between calls, the candidate will also be processing photos taken by traffic cameras from the surrounding area. Using a company-specific software, your job duties will include:

  • Scanning raw photos for license plate information
  • Data Entry
  • Understanding regional laws and regulations in order to appropriately analyze images
  • Fulfilling the required quotas 
  • Other clerical duties


  • Bilingual in English and Spanish
  • Must be able to pass background check
  • Strong attention to detail along with personal satisfaction from working diligently through details.
  • Ability to work effectively under pressure to meet deadlines
  • Sense of urgency
  • Strong attention to detail
  • 2+ years of experience in an office environment performing data entry and clerical duties
  • PC skills including proficiency in Word and Excel.
  • Must be a team player with a positive attitude
  • Must be able to perform routine and repetitive tasks


  • Call center experience
  • Ability to type 40 WPM

 Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by laJw

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