Night Auditor - Avista Resort

Night Auditor – Avista Resort

** $14-$15/hr

Job description - The night auditor will complete normal front desk duties such as; answering phones, making/canceling reservations, checking guests in/ out, taking payments, and helping resolve any guest concerns. The front desk personnel is often the first point of contact for our guests, a friendly welcome is a must. Communicating overnight events to morning staff is essential for a smooth transition.

Job Responsibilities -

·         Welcome and acknowledge all guests according to company standards; anticipate and address service needs

·         Register, take payments and assign keys to guests

·         Inform guests of the amenities and services available to them

·         Inform customers of availability and rates

·         Handles any guest issues or complaints, using appropriate service recovery methods

·         Work with the corresponding departments to resolve any property or guest issues

·         Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards

·         Communicate with the morning staff to inform them of any task to be completed or updates

Requirements -

·         Available to work a flexible schedule including weekends and holidays

·         Previous experience is preferred but not required

·         Able to work for complete overnight shifts independently

·         Ability to perform computer-based tasks

·         Ability to work independently

Qualifying team members may enjoy the following benefits -

·         Weekly Pay 

·         Medical insurance

·         Vision, Dental, Disability, Life,  and Accident insurance

·         Paid Vacation

·         Bereavement Leave 

·         401 K / 401 K Matching 

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guests that exceed expectations.