Clinical Liaison


The full-time Clinical Liaison is a crucial member of the hospital team that assists in screening potential patients and ensuring they meet inpatient rehabilitation criteria.  They work directly with the CEO, Director of Business Development, and medical director to maintain census, drive market awareness, and be active resources to the local hospitals. They will assist in the development of strategic marketing plans to include physician development, managed care and ACO initiatives, territory management, assess the market, and explore new service lines.


  • Ensures comprehensive external information is gathered on a continual basis regarding markets, customers, and competitors.
  • Must have a strong understanding and ability to work in all business development roles, as needed.
  • Ensures appropriateness of patient selection; assists patients/families in making informed admission decisions.
  • Create and implement comprehensive marketing plans and programs annually and on an as-needed basis for the facility's long and short-term goals.
  • Establishes planning links with other health care organizations and agencies in order to obtain research information. Evaluates opportunities for joint or shared programs, coordinates written data-oriented external agency surveys to gather the best local information available.
  • Interfaces directly with managed care providers, key physicians, and other program delivery personnel providing expertise in the development and implementation of business plans, situation analysis documents, and feasibility studies to evaluate opportunities for new joint or shared program and/or service offering, and new product-line development, product enhancement and product differentiation in the competitive market environment.
  • Consistently interfaces with referral sources, case managers, and managed care providers to create to achieve maximum revenue generation for the hospital while maintaining an environment of quality care for the patient.
  • Maintains a measure and tracking system delivering timely reports and presentations on a regular basis. Provides specific feedback to the Director of Business Development on performance achieved on a monthly and quarterly basis.

Minimum Job Requirements

  • Bachelor’s degree, clinician preferred (RN, LVN, OT, PT, ST, or SW) with 3 years’ experience
  • Strong sales background preferred 5 or more years of experience in an inpatient hospital or other post-acute provider
  • Experience in physician development and territory management
  • Current driver’s license
  • Strong leadership skills, ability to multi-task, adapt quickly, and highly motivated and goal-oriented
Indianapolis Rehabilitation Hospital is an EEO employer - M/F/Vets/Disabled
Indianapolis Rehabilitation Hospital is an EEO employer - M/F/Vets/Disabled
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