Tenant Development Specialist (SRSP Life Skills Worker)
City: Kamloops
Program and Site Location: Housing Outreach and Intake, 433 Tranquille Road
Reports To: Coordinator of Housing /Street Outreach and Overdose Prevention
Term Full-Time (37.5 hours per week)
Hours: 8:30am - 4:30pm with ½ hour paid break
Wage Range: $25.95 to $29.76 based on education and related experience
Position Summary: Within this role, your priority will be to work in conjunction with the Housing Outreach Team to provide support and service to Program Participants seeking housing services with the hope of reducing homelessness in the community, you may also be required to provide services to other buildings, programs and locations throughout the term. The overriding purpose is to assist Program Participants with multiple barriers and challenging behaviors to maintain tenancy within a market housing setting. Service delivery is based on a client-centered, non-judgmental perspective. Adherence to boundaries and confidentiality is paramount within this role.
What We Offer:
- Competitive extended benefits including dental, vision, physiotherapy, massage, and fertility.
- Municipal Pension Plan.
- Employee and Family Assistance Program.
- Training and development opportunities
- Wellness plan: 50% reimbursement, up to a maximum of $250 annually.
- Competitive Vacation entitlements with up to 3 weeks paid vacation in your first year of employment.
Specific Responsibilities:
- Provide individualized, participant-centered support to Program Participants with an increased focus on life skills development, including daily living routines, personal organization, budgeting, meal planning, hygiene, conflict resolution, and maintaining safe and stable housing.
- Assist Program Participants in building practical life skills required for independent living, including maintaining tenancy, and navigating responsibilities related to successful community integration.
- Contribute to the protection of Program Participants from abuse, and support Program Participants when they are in distress.
- Work closely with community partners (i.e., MHSU, CMHA, Friendship Centre, Brain Injury).
- Encourage and motivate Program Participants to develop a sense of their own identity, purpose, and self-esteem.
- Provide crisis intervention as required, including overdose responses by ensuring immediate access to medical services and completing necessary incident reports when required.
- Ensuring, where necessary, that cultural needs are met with respect to their ethnicity.
- Complete accurate and up-to-date communication/case notes.
- Maintain files and statistics as per accreditation standards on the Share Vision and HIFIS databases.
- When requested, be a member of the Society’s Performance and Quality Improvement (PQI) team.
- Ensure compliance with all Society policies and procedures.
- Other duties which may or may not be outlined within this job description.
Qualifications and Requirements
- Bachelor of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or an equivalent combination of education, training and/or lived experience.
- Strong ability to recognize and address difficult behaviors.
- Good communication, documentation, interpersonal and conflict management skills.
- Ability to work within a team-based environment involving multi-agency support.
- Strong working knowledge of community resources.
- Understands and maintains professional boundaries.
- Valid driver’s license, safe driving record, and reliable/appropriate transportation with business use coverage.
- VAT (Vulnerability Assessment Tool) training an asset.
- Must pass an acceptable criminal record check for the vulnerable sector.
- Basic First Aid is required.
- Readiness to complete in-house online training within the first month of employment.
- Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.
- As Program Participants are allowed pets, it is noted that this is a pet-friendly environment.
The ASK Wellness Society is dedicated to promoting diversity/multiculturalism with inclusion as one of our Core Values. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender identity or expression, sexual orientation, national origin, disability, or age.
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