Avista Resort - Guest Services Associate

AVISTA RENTAL LLC North Myrtle Beach, SC
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As a Guest Services Agent at North Myrtle Beach’s #1 Resort, the Avista, you would greet and register our guests and owners.  You are the first point of contact for anyone visiting the resort – this could be owners, guests, vendors.    

Tasks:

  • Greet guests and complete their check-in/check-out process with a friendly attitude
  • Use up-selling techniques to promote hotel services/specials being offered
  • Respond to guest inquiries/requests in a timely, friendly and efficient manner via phone, in-person, email, text and/or chat
  • Utilize programs for maintenance and housekeeping calls
  • Verify unit availability for realtor showing requests and/or vendor access


Skills:

  • Dependability
  • Strong verbal and written communication skills as well as positive body language
  • Adaptability for a fast pace work environment
  • Passionate about delivering exceptional customer service
  • Ability to multi-task and operate with a sense of urgency
  • Demonstrate a thorough knowledge of hotel information, room categories, room rates, packages, promotions, and the local area 

Pay rate: up to $13.00


Benefit Package for Full-time Team Members:

  1. Medical Insurance
  2. Vision, Dental, Disability, Life, Accident, Critical Illness Insurance
  3. Paid Vacation
  4. Bereavement leave
  5. Referral Bonus Program
OR
 
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