Tiki Bar Server

Service with a side of enthusiasm! Our lakeside restaurant, the Tiki Bar, is a lively outdoor bar, with a poolside, overlooking surrounding mountains and Whitefish Lake. You will serve food, drinks, and a standard of upscale hospitality from the moment our guests take their seats. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

 The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Tiki Bar Server to work with our Food & Beverage Team $10.85 hourly + Tips.

OUR COMPANY

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

Present enthusiastic, excellent service, and high standards. You will elevate the dining experience with a great personality and menu knowledge to ensure guest satisfaction.

MAIN DUTIES AND RESPONSIBILITIES:

• Maintain a professional image.
• Maintain professional working relationships.
• Collect payment for food and beverage services.
• Follow company cash handling and accounting procedures.
• Provide exceptional customer service.
• Maintain excellent product knowledge, including the ability to recommend and guide guests in selecting beverage and food items.
• Must be able to maintain composure and effectiveness in a busy, fast paced environment.
• Must be able to maintain up to a 7-table section while providing accurate and timely service.
• Notify manager of unhappy or unruly guest
• Perform all opening, side work, and closing duties accurately and completely
• Maintain a clean workspace.
• Assist managers, chefs, bartenders, and other servers as directed or needed.
• Understand proper food storage and sanitation procedures.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

·         Ability to stand and walk for 6-to-8-hour shifts.

·         Must be organized and detailed oriented.

·         Must be punctual and arrive at work on time and in accordance with posted schedule.

·         Must have POS system competency.

·         Must have current Montana TIPS certification. 

·         Ability to carry a tray of food and/or drinks through a busy dining space.

·         Able to hear guest orders and needs amidst loud background noise.

·         Should have strong multitasking abilities in a busy work environment.

·         Learn and maintain full knowledge of menu items.

·         Follows and responds to management instructions and directions.

·         Must be a team player and balance team and individual responsibilities.

·         Desire to provide phenomenal guest experiences, a passion for quality, and attention to detail.

·         Strong communication skills with the ability to develop relationships and foster cooperation.

·         Come to work every day neat, clean and well-groomed within Averill Hospitality standards.

EDUCATION

• Preference for a high school diploma or G.E.D. equivalent.
• Computer and point of sales skills required.

EXPERIENCE/ LICENSES OR CERTIFICATES

• 2+ years at a high level, quality establishment.
•  TIPS and Food Handler Certifications required.

SCHEDULE AND BENEFITS:

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.