Temporary Mobile Support Worker (Casual on-call)

Phoenix Society Abbotsford, BC $24.00 per year

Do you like making genuine connections with people? Do you want a job where you can see that you are making a difference? Come work for one of BC’s top not-for-profit societies.


Phoenix is working with BC Housing and Fraser Health to support those experiencing homelessness and impacted by COVID 19.


We are currently seeking a Mobile Support Worker to be part of an integrated services team, responsible for providing day-to-day support, supervision, and monitoring of residents in the Phoenix Isolation Shelter. 


  • Monitoring homeless residents that are required to self-isolate due to COVID 19 and do not need to be hospitalized. 
  • Follow recommendations from BC Housing, Fraser Health, BCCDC and medical professionals on monitoring daily activities of residents.
  • Promote good relations (builds rapport and trust, shares information with others, accepts and expresses suggestions or feedback in a positive, constructive manner, being sensitive to the needs and feelings of others).
  • Assist in the orientation and training of new staff in the integrated services model.
  • Administrative tasks such as
    • Photocopying
    • Assisting with case documentation
    • Database entries
    • Filing
    • Preparing new client files
  • Two (2) year diploma from a post-secondary education and training relevant to the social services field, or an equivalent combination of experience and education
  • Recent related experience of at least one year
  • Knowledge/familiarity with related resources such as: Mental Health, Income Assistance, Harm Reduction, Addictions Support organizations, etc.
  • Ability to apply trauma-informed practices 
  • Crisis Intervention and Naloxone training is an asset
  • Proven communication and conflict resolution skills
  • Effectively communicate professionally, verbally and written in English
  • Effectively utilize Office suite including Excel, Word, Outlook and central data systems
  • First Aid/CPR
  • Criminal Records check for working with vulnerable populations

Wage: $24/hr.

Schedule: On-call, casual. 

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