Residential Facilities Director

Pathways to Life, Inc. – Greenville, NC
Full-Time | Exempt
Salary: Depending on Experience

Job Summary

Pathways to Life, Inc. is opening a brand-new Group Home, and we are seeking an experienced Residential Facilities Director to lead the full start-up, licensing, and operational launch. This role will build the program from the ground up and oversee all aspects of residential operations, staffing, compliance, and program quality.

This is an exciting opportunity for a strong leader who thrives in a start-up environment and is committed to creating safe, therapeutic, and person-centered residential services.

Key Responsibilities

Start-Up & Program Development

• Lead the start-up, licensing, and opening of a new Group Home.
  
  

• Develop operational systems, policies, workflows, and staffing structures.
  
  

• Coordinate with contractors, vendors, leadership, and regulatory agencies.
  
  

Program Oversight

• Manage day-to-day group home operations once open.
  
  

• Conduct regular site visits and ensure facilities remain safe, clean, and compliant.
  
  

• Maintain compliance with NC licensing, health/safety regulations, and service definitions.
  
  

Staff Leadership

• Recruit, hire, and train Group Home Managers and residential staff.
  
  

• Provide supervision, coaching, and performance evaluations.
  
  

• Ensure all staff training and certifications are completed and maintained.
  
  

Resident Support & Care Coordination

• Oversee implementation of PCPs, behavior support strategies, and crisis plans.
  
  

• Act as a liaison with DSS, MCOs, clinicians, medical providers, and guardians.
  
  

• Respond to crisis situations and support staff in behavioral interventions.
  
  

Compliance & Documentation

• Prepare for audits, inspections, and state regulatory reviews.
  
  

• Ensure accurate documentation of resident records, staff files, and incident reports.
  
  

Qualifications

Required

• Bachelor’s degree in Human Services, Social Work, Psychology, Healthcare Management, or related field.
  
  

• 3–5 years of experience in residential or behavioral health settings.
  
  

• 2+ years of supervisory or management experience.
  
  

• Knowledge of NC group home licensing and regulatory requirements.
  
  

• Valid driver’s license; ability to pass background and drug screenings.
  
  

Preferred

• Experience launching a new residential or behavioral health program.
  
  

• Master’s degree in Human Services or related field.
  
  

• NCI/CPI, CPR/FA, or Medication Administration certification.
  
  

• Experience overseeing multi-site programs.
  
  

Skills

• Strong leadership and team-building skills
  
  

• Excellent communication and problem-solving abilities
  
  

• Ability to handle crisis situations calmly and effectively
  
  

• Highly organized with strong attention to detail
  
  

• Comfortable working in both start-up and ongoing operational environments
  
  

Benefits

Medical, Dental, Vision, 401K