Action Council (WCAC) is the federally-designated anti-poverty agency for
Worcester and serves 45 surrounding communities. Our commitment to low-income
individuals and families has been a core strength and major component of our
success for 55 years.
We are seeking a
self-directed individual for this non-exempt position to conduct energy audits,
quality control, and post-inspections of weatherization work performed in
clients’ residences. Responsibilities include energy improvement
recommendations, contractor management and resolution of contractor and client
issues resulting from inspection findings.
The position will also involve implementing program
practices/procedures, coordinating activities between contractors, owners, and
all other parties involved throughout the administrative and technical
- ·High School Diploma or equivalent
- Experience in the conservation
field, preferable 2 years as Energy Auditor
- Strong analytical, mathematical and
- Must be able to exercise good judgement
and make decisions with minimal supervision.
- Must be self-directed and possess a
strong work ethic.
- Must be able to work remotely or in
- Excellent customer service skills
- Good written and verbal
- Must work cooperatively and
effectively with a diverse population.
- Valid driver’s license and reliable
pass Accurate Background Test.
- Good computer skills and knowledge
of Microsoft Office.
*Successful candidate must attain
all of the below certifications within timeframe determined by the Director of
Energy Resources at the agency. Training and certifications will vary over
- Building Performance Institute
Credentials such as Building Analyst, Envelope Professional, Energy Auditor or
Quality Control Inspector.
- OSHA Confined Spaces Training.
- Advanced Blower door Diagnostics.
- Familiarity with Massachusetts
Building Codes, ASHRAE 62.2.2013 and the NREL Standard Work Specifications.
- Combustion Safety Training.
- Degrees or advanced courses in and
Construction or Natural Resource Technology a plus.
Duties and Responsibilities:
- Perform Energy Audits in accordance with the Weatherization
Assistance Program (WAP), regulations for homes in the WCAC service area. Accurately measure and assess the scope of
work needed in the home.
- Provide in-house client education to all WAP and Utility
sponsored program recipients.
- Develop detailed and accurate WAP and Utility work orders and
job specifications taking special care to note all unique problems.
- Meet with sub-contractors as needed to discuss the work orders
and job specifications for the individual homes. (In-Process)
- Perform a quality control inspection of all work performed by
WAP sub-contractors and to ensure that all work meets acceptable quality
standards and state codes for all WAP and Utility sponsored measures.
- Initiate referrals to HEARTWAP for households where heating
system repair or replacement is appropriate.
- Initiate referrals to AMP and other agency programs as
- Mediate WAP contractor disputes to the client’s satisfaction
- Assist in all aspects of the Utility and WAP programs, including
marketing and necessary outreach functions associated with the energy programs
and Utility sponsored programs such as getting signatures on Landlord/ Tenant
Agreements, permission to install forms and landlord approval of work orders
which will lead to the successful attainment of all program goals and quotas.
- Become fully knowledgeable in all Utility, WAP and agency procedures
and guidelines, especially with the Weatherization Technical Manual published
by the DHCD Office of Energy Conservation and the NREL Standard Work
Send cover letter and resume specifying position via email to firstname.lastname@example.org or to the Human Resource Department,
Worcester Community Action Council, 484 Main St, #200, Worcester, MA 01608. Deadline to apply is
September 4, 2020.
Worcester Community Action
Council, Inc. is committed to a policy of equal employment opportunity to all
qualified employees and applicants for employment without regard to race,
color, sex, age, national origin, religion, physical or mental disability,
pregnancy or pregnancy related condition, sexual orientation, gender identification,
genetic information, membership in the uniformed services or any other
classification which is protected under state or federal law.