Energy Specialist (Auditor)

Worcester Community Action Council Inc Worcester, MA $17.00/hr; $18.00/hr after training completed

Worcester Community Action Council (WCAC) is the federally-designated anti-poverty agency for Worcester and serves 45 surrounding communities. Our commitment to low-income individuals and families has been a core strength and major component of our success for 55 years. 

We are seeking a self-directed individual for this non-exempt position to conduct energy audits, quality control, and post-inspections of weatherization work performed in clients’ residences. Responsibilities include energy improvement recommendations, contractor management and resolution of contractor and client issues resulting from inspection findings.  The position will also involve implementing program practices/procedures, coordinating activities between contractors, owners, and all other parties involved throughout the administrative and technical processes. 


  • ·High School Diploma or equivalent required.
  • Experience in the conservation field, preferable 2 years as Energy Auditor
  • Strong analytical, mathematical and reasoning skills.
  • Must be able to exercise good judgement and make decisions with minimal supervision.
  • Must be self-directed and possess a strong work ethic.
  • Must be able to work remotely or in the office.
  • Excellent customer service skills
  • Good written and verbal communication skills.
  • Must work cooperatively and effectively with a diverse population.
  • Valid driver’s license and reliable transportation.
  • Must pass Accurate Background Test.
  • Good computer skills and knowledge of Microsoft Office.

Other Requirements:

*Successful candidate must attain all of the below certifications within timeframe determined by the Director of Energy Resources at the agency. Training and certifications will vary over time.

  • Building Performance Institute Credentials such as Building Analyst, Envelope Professional, Energy Auditor or Quality Control Inspector.
  • OSHA Confined Spaces Training.
  • Advanced Blower door Diagnostics.
  • Familiarity with Massachusetts Building Codes, ASHRAE 62.2.2013 and the NREL Standard Work Specifications.
  • Combustion Safety Training.
  • Degrees or advanced courses in and Construction or Natural Resource Technology a plus.

 Duties and Responsibilities:

  • Perform Energy Audits in accordance with the Weatherization Assistance Program (WAP), regulations for homes in the WCAC service area.  Accurately measure and assess the scope of work needed in the home.
  • Provide in-house client education to all WAP and Utility sponsored program recipients.
  • Develop detailed and accurate WAP and Utility work orders and job specifications taking special care to note all unique problems.
  • Meet with sub-contractors as needed to discuss the work orders and job specifications for the individual homes.  (In-Process)
  • Perform a quality control inspection of all work performed by WAP sub-contractors and to ensure that all work meets acceptable quality standards and state codes for all WAP and Utility sponsored measures.
  • Initiate referrals to HEARTWAP for households where heating system repair or replacement is appropriate.
  • Initiate referrals to AMP and other agency programs as appropriate.
  • Mediate WAP contractor disputes to the client’s satisfaction whenever possible.
  • Assist in all aspects of the Utility and WAP programs, including marketing and necessary outreach functions associated with the energy programs and Utility sponsored programs such as getting signatures on Landlord/ Tenant Agreements, permission to install forms and landlord approval of work orders which will lead to the successful attainment of all program goals and quotas.
  • Become fully knowledgeable in all Utility, WAP and agency procedures and guidelines, especially with the Weatherization Technical Manual published by the DHCD Office of Energy Conservation and the NREL Standard Work Specifications.

Send cover letter and resume specifying position via email to or to the Human Resource Department, Worcester Community Action Council, 484 Main St, #200, Worcester, MA 01608. Deadline to apply is September 4, 2020.

Worcester Community Action Council, Inc. is committed to a policy of equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, sex, age, national origin, religion, physical or mental disability, pregnancy or pregnancy related condition, sexual orientation, gender identification, genetic information, membership in the uniformed services or any other classification which is protected under state or federal law.  

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