for the collection of assigned delinquent accounts for all types of loans.
Duties and Responsibilities
Contacting borrowers with past due and
charged off accounts by phone, mail, or in person to request payment. Negotiate
and recommend extensions or modifications to the Special Assets Manager as well
as workout payment schedules with borrowers.
Review assigned accounts to determine
if collection methods have been effective. Recommend to Special Assets Manger
account to review for special attention or intensified collection actions.
Maintain accurate and complete records
on Past due accounts and collection actions.
Prepare reports regarding past due
accounts and collection activities. Ensure that loan collection actions on
assigned accounts are appropriate and timely, and that established policies and
procedures are observed.
Monitoring of loans in Bankruptcy. Timely filing of all bankruptcy documents to
ensure the banks position.
Preparation of all necessary loan
documentation to send to collection agents or attorney to initiate foreclosure
or collection action. Monitor status of all loans in foreclosure or collection.
Assist in the liquidation of
repossessed assets and maintain files.
Assist in filing and maintain SA files
Adheres to the BSA Policy and all other
duties and responsibilities as may be assigned by supervisor.
Qualifications (Education, Experience, Skills)
Proficient in Word and Excel
Excellent phone etiquette
Ability to meet deadlines
Ability to handle difficult situations
Demands and Work Environment
The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this position. Reasonable accommodations may be made
to enable individuals with disabilities to perform the functions.
While performing the duties of this
position, the employee is regularly required to talk and hear. The employee
frequently is required to use hands or fingers, handle, or feel objects, tools
or controls. The employee is occasionally required to stand; walk; sit; reach
with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift
and/or move up to 25 pounds. Specific vision abilities required by this
position include close vision, distance vision, color vision, peripheral
vision, and the ability to adjust focus.
The noise level in the work environment
is usually moderate.
This job description in no way states
or implies that these are the only duties to be performed by the employee(s)
incumbent in this position. Employees
will be required to follow any other job-related instructions and to perform
any other job-related duties requested by any person authorized to give instructions
All duties and responsibilities are
essential functions and requirements and are subject to possible modification
to reasonably accommodate individuals with disabilities. To perform this job successfully, the
incumbents will posses the skills aptitudes and abilities to perform each duty
proficiently. Some requirements may
exclude individuals who pose a direct threat or significant risk to the health
or safety of themselves or others. The
requirements listed in this document are the minimum levels of knowledge,
skills or abilities.
This document does
not create an employment contract, implied or otherwise, other than an “at
FIRST GUARANTY BANK is an EEO employer - M/F/Vets/Disabled