Cashier

JOB DESCRIPTION Position Title Department Reports to
Cashier Tua Pasta 100 E Site Manager 
 
POSITION SUMMARY  Cashiers are responsible for maintaining customer service as per company standard, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS), and loss prevention in adherence to all Company Policy/Store standards. Cashiers will also be trained to create our unique gelato from scratch as per the customer’s request. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following:

Ensuring each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, product knowledge, and all other components of customer service;

Maintaining an awareness of all product knowledge, information, merchandise promotions, test merchandise, and advertisements;

Cross-selling products and introducing new ones;

Assisting in floor moves, merchandising, display maintenance, and store housekeeping;

Assisting in processing and replenishing merchandise; participate in receiving and monitoring floor stock;

Accurately and efficiently completing all sale transactions, maintaining proper cash, and media accountabilities at POS registers;

Communicating customers requests to management;

Be the first one to resolve customer complaints;

Create Gelato per customer request;

Wash dishes and pans (if required);

Ensuring those who buy alcohol products are of legal drinking age; and

Performing other duties as assigned.
 
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

Must be at least 18 years of age;

High School Diploma or GED preferred;

One to two years prior cashier experience preferred, but we will train the right candidates;

Basic knowledge of POS systems;

Friendly with the customer and team members;

Detailed oriented;

Capable to work in a fast-paced environment;

Work weekends, holidays, and nights if required;

Good math and/or basic numerical skills;

Strong communication and time management skills; and