Food & Beverage Supervisor

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About us!

Cash Casino LP was recently acquired by a new ownership group and is undertaking a transformation and modernization of its casino businesses located in Calgary and Red Deer. We are an Alberta-based, family-owned business looking to grow our casino’s team. Our current locations include Cash Casino Calgary, Cash Casino Red Deer and ACE Casino Calgary.  We are currently constructing a brand new 72,000 sq ft casino at the Calgary International Airport that is expected to open in October 2022!


The Position

This is a great opportunity to join Cash Casino as the Food and Beverage Supervisor.  The Food and Beverage Supervisor will report directly to the F&B Manager.

Key Roles & Responsibilities:

  • Ensuring a high level of customer service.
  • Promote, work, and act in a manner consistent with the mission of Cash Casino Calgary.
  • Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
  • Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Ensure compliance with all federal, provincial, county and municipal regulations that pertain to health, safety and labour requirements of the restaurant, employees, and guests.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with casino policies and procedures.
  • Ensure controls are in place for electronic/cash transactions.
  • Investigate and resolve complaints regarding food quality & service.
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
  • Be knowledgeable of restaurant policies regarding personnel.
  • Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Continually strive to develop staff in all areas of managerial and professional development.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Attend all scheduled employee meetings and offers suggestions for improvement.
  • Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
  • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Qualifications:

  • 1-2 years experience as manager/supervisor in the hospitality environment.
  • Experience in front-of-the-house food and beverage operations.
  • Casino, hotel or resort experience preferred, but not required.
  • Mandatory Valid AGLC Proserve Certification.
  • Basic food safety required.

This role requires a clear criminal record check.

Competitive compensation will be based on experience and education.  Compensation includes individual and family health, life insurance, dental benefits, and RRSP matching.

To learn more, please visit our Cash Casino website at  https://www.cashcasino.ca/ and Ace Casino website at  https://acecasinos.ca/

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