Director Of Outpatient Services (Behavioral Health)

Vertava Health Memphis, TN $

Director Of Outpatient Services (Behavioral Health)

Reports to: VP of Outpatient Development

FLSA Status: Exempt


Vertava Health, formerly known as Addiction Campuses, is a leading provider of SUD treatment and recovery services via various effective and innovative addiction treatment programs from industry-leading professionals who help build a comprehensive life in recovery beyond the standard 30-day plan. With four unique residential treatment centers and a virtual care platform serving patients across the country, Vertava Health creates successful programs tailored to an individual’s struggle with substance abuse and mental health.


In order to make this possible, we need an exceptional Clinic Director who can meet the requirements below. Think you have what it takes to help us change lives all over the country?


Job Summary:

As Clinic Director, you will organize and oversee the clinical program and daily operations of the outpatient clinic. You will ensure all aspects of clinical care and programming align with evidence-based best practices, and comply with all applicable legal, ethical, and regulatory standards. The ideal candidate for this position has proven experience in a clinical leadership role, outstanding organizational and communication skills, and in-depth knowledge of addiction and mental health treatment.


Priority responsibilities include:


Develop and supervise a team of therapists, case managers NPs and recovery coach technicians

      Day to day oversight and coordination of care team

      Manage clinic capacity and work schedules

      Work with central functions to ensure appropriate documentation, adherence to policies, and communication

      Engage with the community to foster strong local relationships

      Deliver group therapy sessions and/or lead IOP/PHP programming as needed

      Conduct biweekly supervision with direct reports

      Provide opportunities for professional growth and development

      Foster a culture of collaboration, communication, positive energy, and compassionate support for patients, peers, and oneself

      Ensures program financial viability through review of revenue and cost control mechanisms

      Responsible for achieving targeted key metrics for facility and organization established by Executive Leadership team.

      Overall responsibility for state licensing compliance by ensuring program and facility compliance, and employment record compliance.

      Responsible and accountable for managing direct reports including: Preparation and presentation of performance evaluations, objective setting, compensation recommendations, training and development, disciplinary actions, selection interviews, and monitoring adherence to Company and department policies, procedures, and practices.



Review, update, and create clinical policies and practices to advance:

      Standards of care


      Measurable positive outcomes

      Efficiency and workflow

      Patient and staff satisfaction

      Compliance with all applicable laws and regulatory standards


Improve and oversee processes related to:

      Admissions and intake

      Assessments and referrals

      Treatment and aftercare planning

      Documentation expectations

      Training and competency checks

      Maintain department budget and manage expenses


Plan, implement, and document education specific to:

      Motivational Interviewing

      Cognitive Behavioral Therapy (CBT)

      Dialectical Behavioral Therapy (DBT)

      Healthy boundaries

      Crisis intervention



Collaborate with other departments, teams and stakeholders, including:

      Treatment teams

      local- and Senior-Leadership Teams

      Business development teams

      Medical Director, Medical and Psychiatric Providers

      Nursing Department

      Patient families

      Local hospitals and providers

      Utilization review team and insurance companies

      Local colleges and universities

      Professional organizations


Other duties as assigned



      Licensed Clinician: Psy., PhD, LICSW, LMHC, LPC, LCSW, LCDC

      Minimum of 5-years post licensure experience

      Minimum 3 years of clinical supervisory experience

      Understanding of the disease model of addiction and evidence-based treatment

      Knowledge of relevant legal, regulatory, and ethical standards

      Excellent leadership and interpersonal skills; judgement; and decision-making ability

      Familiarity with DSM and ASAM Dimensions and level of care criteria

      Outstanding written and verbal communication skills

      Ability to maintain emotional stability to cope with human suffering, emergencies, and other stress


Physical Requirements:

      Ability to use hands and fingers, talk or hear

      Ability to sit, stand, walk and reach continually. Ability to climb or balance, stoop, kneel, or crouch frequently

      Ability to frequently lift and carry up to 20 pounds and occasionally lift and carry up to 50 pounds

      Close vision required to see computer monitor, read documents, and operate copy and fax machine

      Work environment is indoors and climate controlled. Occasionally exposed to outdoor weather conditions

Vertava Health is an EEO employer - M/F/Vets/Disabled
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