Forensic Blended Case Manager
SAM, Inc. Reading, PA

Looking for an opportunity to be a part of team that assists consumers and their families effectively and efficiently achieve the most independent and fulfilling life possible within their communities?

Our organization’s purpose is that “everyone we meet, we leave better off”.   We believe our values are what provides us guidance in the way we treat each other, our consumers, and our payers/providers.  We are looking for the right individual who wants to join our growing, dynamic, non-profit company that places people first and take pride in the work we do.

If you’re looking to:

  • Support adults and adolescents with a mental health diagnosis and who have court services involvement due to criminal charges or diversion
  • Help to reduce re-incarceration
  • Help prevent individuals with mental illnesses and with co-occurring disorders from becoming incarcerated
  • Assist enrolled consumers to connect to services that help them achieve their wellness and recovery goal
  • Assist consumers and their families achieve the most independent & fulfilling lives possible within their communities
  • Assist consumers in identifying their needs, goals, strengths/abilities and preferences in their treatment and recovery
  • Work directly in the community
  • Coordinate community services
  • Monitor consumer services
  • Serve as an advocate for individuals suffering from ongoing mental health issues

….then we have the opportunity for you!

We are hiring for a:

  • Position Title:  Forensic Blended Case Manager
  • Department:  Targeted Case Management
  • Status:  Full Time/Non-Exempt
  • Days/Hours:  40-hour work week
  • Starting Pay:  $18.740/hrly
  • Pay after successfully completing 6 mos. Orientation & Training period:  $21.238/hrly

If you are passionate about your career, enjoy helping people and want the opportunity to make a difference and contribute to the success of the people we serve, apply now!

See below for the full position description!

Summary of Responsibilities:

Under the general direction of the Forensic/Blended Case Management Supervisor, this person assists clients in gaining access to needed medical, social, educational, and other services. This position is responsible for accessing client needs, service plan development, implementing and reviewing service plans, and working with other community resources in meeting client service needs. The position will support adults and adolescents with a mental health diagnosis and who have court services involvement due to criminal charges or diversion. He/she is proficient in the use of a personal computer, and is adept at handling multiple tasks at one time. This person has expertise in providing good customer service.

This person is expected to exercise initiative and judgment in discharging his/her responsibilities.  Duties are conducted in accordance with all existing policies, procedures and regulations and in accord with the Mission and Values of the Company.

The goals of Forensic Case Management services are to:

  • Reduce re-incarceration
  • Prevent individuals with mental illnesses and with co-occurring disorders from becoming incarcerated
  • Assist enrolled consumers to connect to services that help them achieve their wellness and recovery goals

Essential Functions (as related to “Forensic”):

  • Completes a comprehensive assessment to determine the need for services.
  • Assessment and planning services, to include developing an Individualized Service Plan (ISP). Plans are reviewed continually and updated no less than once annually.
  • At least monthly face to face case management contact, activity, or communication relevant to the ISP.
  • Providing and linking the consumer to needed services and supports specified in the ISP.
  • Coordinating and monitoring services and treatment planning with other agencies and providers.
  • Enhancing community integration through increased opportunities for community access and involvement and creating opportunities to enhance community living skills to promote community adjustment.
  • Make collateral contacts with significant others to promote implementation of service plan and community adjustment.
  • Education and counseling, which guide the individual and develop a supportive relationship that promotes the service plan. Counseling, in this context, is not psychological counseling, examination, or therapy. The case management counseling is defined as problem-solving activities designed to promote community adjustment and to enhance an individual’s functional capacity in the community. These activities must be linked to the goals and objectives of the case management ISP.
  • Participates in regular interdisciplinary staff meetings and continuing education.
  • Maintains complete and accurate consumer records, in accordance with all applicable regulations and company policy.
  • Meetings regularly with the immediate supervisor as a means of enhancing professional growth, reviewing and processing the provision of case management services, and dealing with appropriate administrative issues.
  • Maintains close communication with medical/psychiatric professionals for input regarding medication compliance, side effects of medication, and medications changes and alerts identified staff of any chances in consumer adjustment which might suggest decompensation and a need for more aggressive intervention.

Other Functions:

Other duties as assigned by the Forensic/Blended Supervisor and/or the Director of Targeted Case Management

Minimum Requirements (education, experience, etc.)

  • Bachelor’s Degree from accredited College or University in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation or related field as agreed to by management and the union
  • Fluent in English and Spanish
  • At least two (2) years of paid work experience with individuals who are/were involved with the criminal justice system, preferred

Required Licenses, Certificates or Knowledge:

  • Knowledge of community resources
  • Computer skills to include Microsoft Office
  • Proficient verbal and written communication skills
  • Knowledge of and adherence to CASSP/CSP Principles

Minimum Employment Requirements:

  • Automobile
  • Valid driver’s license and acceptable motor vehicle record check
  • Act 31, Mandated Child Abuse Reporting Training
  • Act 33, Act 34, Act 73 Clearances
  • Social Security Card
  • Immigration/Naturalization Clearance (I-9)
  • Drug Screening
  • Additional clearances/requirements may be required by Berks County Jail System**

Working Conditions:

  • Working hours spent predominately in the community, and must therefore have awareness of personal/community safety.
  • Daily travel throughout Berks County to providers, consumer residences, Berks County Jail System, and other human service agencies, as well as occasional travel to statewide meetings. Travel is done throughout the year, including during adverse weather conditions.

Safety Hazards of the Job:

This position requires one to one interaction with individuals who may have extensive criminal histories, inclusive of violent crimes. There may, however, be a rare occasion during which it is necessary to have physical interaction with a consumer displaying aggressive behavior.


SAM, Inc. is an EEO employer - M/F/Vets/Disabled
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