Engagement & Opportunities Director - Children

ChildFirst Services Inc. Allentown, PA $60000.00 per year

EDUCATION/EXPERIENCE: Bachelors Degree in Social Work, Psychology or other Human Service field, two years experience within the human service field and two years experience with children & youth in a foster care setting or Masters in human services related field and 1 year of Residential Service experience. 


  • Develop, implement and supervise all components of the daily operation of residential sites.
  • Oversight of program staffing patterns within established budgetary guidelines. Review and approve schedules and timesheets.
  • Recruit, employ, assign, orient, supervise, evaluate, counsel and terminate staff as necessary.
  • Responsible for ensuring that all program sites/vehicles are maintained in accordance with policies and procedures.
  • Responsible for the direct oversight of the condition and information contained within resident records.
  • Review and approve all resident/household fund requests ensuring disbursements are within budgetary guidelines.
  • Responsible for budget input, occupancy and census reporting, as assigned.
  • Responsible for ensuring that all residents receive required and necessary medical/dental/psychiatric/other appointments/care in a timely manner.
  • Responsible for ensuring that agency documentation is current and accurate, to include, daily log, fire drills, incident reports, height/weight/sleep/medication/menstrual charts and other necessary forms.
  • Provide leadership, supervision, and direction to the assigned team.
  • Participation in house meetings at least weekly.
  • Conduct site visits on a daily rotation.
  • Conduct performance reviews at least quarterly while maintaining internal systems of reporting and performance monitoring.
  • Participate as a member of the interdisciplinary team.
  • Responsible for participating in the referral/intake/discharge process, as necessary.
  • Establish, implement and evaluate standards of care to assure the optimum level of quality of services.
  • Maintain aggregate statistics, quality assurance records necessary to plan and evaluate the service delivery system.
  • Develop awareness of trends within the profession; introduce new and creative concepts and assure the program’s adherence to local, state and federal requirements.
  • Ensure compliance with all governmental and agency guidelines and regulations.
  • Implement, support and follow all agency policies and procedures.
  • Conduct weekly supervision with residence managers and provide the report to the supervisor.
  • Responsible for submission of the weekly report to the supervisor.

The following are required:

  • High school diploma or equivalent;
  • Must be able to pass criminal, child abuse, FBI and drivers record clearance processes;
  • Must be able to pass the pre-employment drug test and physical;
  • Must have a valid PA driver’s license;


  • Competitive salary
  • Great benefits package
  • 401k match program
  • Life insurance

Proud to be an Equal Opportunity Employer and Service Provider. We are a smoke-free and drug-free environment.

ChildFirst Services Inc. is an EEO employer - M/F/Vets/Disabled
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