Dining Room Manager

• Manages the day-to-day operations of Dining Room. This is accomplished by taking into account Juniper Communities’ philosophy, hallmarks, policies and procedures as well as current federal, state and local regulatory standards. Responsibilities: 
• Ensure compliance to Juniper Communities’ philosophy and hallmarks as well as all written policies and procedures that govern Dining Services Department. 
• Perform all assigned tasks in accordance with policies and procedures and as instructed by the Executive Chef/Dietary Manager and/or the Wellness Director, as well as other members of the Leadership Team. 
• Perform continuous, ongoing supervision of all Dining Room staff members including but not limited to training, disciplining, counseling, motivating, and evaluating.
• Ensure all Dining Services staff follow established safety regulations, including fire protection, infection control, and equipment safety.  Report all complaints, grievances and instances of abuse to the Executive Chef.
• Report all occupational exposures to blood, body fluids, infectious materials and hazardous chemical to the Wellness Director.  Assist residents as needed with the dining experience and social and leisure activities.
• Serve meals and assist in the clearing of tables under the direction of the Executive Chef.
• Implements Connections activities as assigned and instructed by the Connections Director. Report needed repairs and safety concerns to the Environmental Services Director.
• Follow established safety regulations, including fire protection, infection control, bloodborne pathogens, hazardous waste and quality assurance procedures.  Work in concert and harmony with other members of the team.
• Communicate with family members, visitors and volunteers in a customer service-oriented manner.
• Complete all paperwork as required.
• Checks the schedule of who is scheduled to work and performs the appropriate check out of all Dining Service personnel.
• Reviews the daily menu with the Production Manager and ensures that the proper menu is printed on the board and appropriate copies are made. 
• Inspects all tables in the dining room prior to serving time and conducts meal rounds in the dining room, conversing with residents and guests. 
• Coordinates and oversees the set up and service to all special functions.
• Cooperates with medical personnel in providing special diets for residents requiring individual attention. Completes daily census, log sheets and other documentation at the end of shift.
• Assists Dining Service personnel when needed.  Assists in the proper care and use of Dining Service equipment, identifying and reporting any equipment malfunction to supervisor.
• Maintains a clean work area and follows all sanitation procedures in accordance with facility policy. Work as scheduled, consistently demonstrating dependability and punctuality.
• Conducts and attends In Touch College Trainings. Educational/Vocational Requirements:  Knowledge of dining services.
• Knowledge of the physiology and psychology of the older adult.
• Successful completion of a CPR and First Aid course.

Behavioral Skills:

• Embraces and exhibits the Juniper Mindset, Values and Behaviors
• Deliver a Personalized Experience
• Share a Passion for Wellbeing
• Collaborate for the Common Good 
• Lead by Example
• Be Accountable for Results

General Requirements:

• Must be able to read, write, speak, and understand the English language.
• Must not pose a direct threat to the health or safety of other individuals within the community.  Attends and participates in mandated yearly training programs as well as all required meetings.
• Must be able to manage time efficiently so as to achieve goals. 
• Adheres to all Human Resources policies, procedures, and code of conduct.
• Respects confidentiality of information and Resident’s rights.  Performs job in a safe manner, using proper body mechanics, infection control, etc. 
• Responsible for proper care of all property, equipment, supplies and financial assets involved in the performance of the job.
• Performs other duties as required. 

• Works throughout the community and its premises.
• Moves intermittently during working hours. Movement includes, but is not limited to standing, walking, sitting, pulling, lifting, reaching, carrying, pushing, climbing, kneeling, stooping, and twisting. 
• Is subject to frequent interruptions.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function so that the requirements of the position can be met.
• Must be able to assist in the evacuation of residents during emergency situations.
• Able to communicate intentions and directions to residents, staff, families, and others as needed. 
• May be subject to hostile and emotionally upset residents, family members, staff, and visitors.
• Works beyond normal working hours and on weekends and holidays when necessary.
• Is subject to call back during emergency conditions.  May be subject to the handling of and exposure to hazardous chemicals. 
• Is subject to exposure to infectious waste, disease, conditions, etc. including tuberculosis, the AIDS and Hepatitis B viruses.
• Is subject to injury from falls, burns from equipment, odors, etc. throughout the workday as well as reactions from duct, disinfectants, and other air contaminants.