Associate | Analyst (Rotational)

TEALEAVES Vancouver, BC
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What is our story?


Founded in 1994, TEALEAVES is the tea purveyor of choice to 5 star hotels and Michelin Chefs worldwide. We bring the finest teas, flowers, and herbs to our blending center, and meticulously cup out each ingredient, searching for the ultimate palate. As experts in Palate = Color + Aroma + Taste, we believe in a unique philosophy. Using tea as our vessel, we blend techniques, stories, people, and ideas together to create positive change for a better world. 

 

At TEALEAVES, we are a diverse collective of design-centric colleagues intent on making a difference - working on intractable problems ranging from biodiversity loss to inclusive design. Through the application of rigorous design and business practices our team strives to push the envelope to protect personal and planetary wellness.


Beyond “CSR” - Creating Impactful Change 


As a member of the TEALEAVES team, you will be an active participant in our brand campaigns and collaborations, employing the principles of inclusive/biodiversity design to communicate current initiatives to wholesale partners and brand champions! 


Committed to our work beyond the teacup. TEALEAVES has and continues to spearhead pro-bono projects that challenge mainstream thought and lead to global solutions. From sustainable packaging to partnerships with the United Nations, Microsoft Design and more... discover how we are blending for a better world.


Nature x Design Virtual Festival featuring our friends at Ellen MacArthur Foundation, Microsoft, The Outlaw Ocean, NSCAD, RISD, OCAD, Yale School for the Environment, Cornell, World Biodiversity Forum. 

In Good Taste Documentary on Positive Behavior Change Design with UN’s FAO, John Hopkins School of Public Health, Harvard School of Public Health, Ellen MacArthur Foundation, Yale, Cornell. 

Biodiversity & Biomimetic Design Project on Conservation and Climate, with Botanic Gardens Conservation International, NASA Jet Propulsion Lab, UBC Botanical Gardens.

Biodiversity Design mainstreaming collaboration, in support of UN Biodiversity and UN SDGs with Microsoft Design, Watson Foundation, OCAD.

Our Current Projects 

TEALEAVES X Pantone Color Institute: The Color of Biodiversity

In collaboration with Pantone Color and the United Nation CBD, TEALEAVES is set to blend the official 'Color of Biodiversity'. With this Color, we hope to harness the press that it attracts to mainstream the issue of biodiversity loss and shed light to the integral role biodiversity preservation and regeneration holds in saving the planet.

TEALEAVES X Terger Charity Nepal 

At the foothills of Mount Manaslu in the Himalayas of Nepal, women farmers harvest wild goji berries. In a high altitude, biodiverse environment, the goji's are untouched by pollution and contain a robust palate of flavor. In support of the charity and empowering these incredible women, TEALEAVES has purchased their entire 2022/2023 Goji Berry harvest and will be blending a Wild Goji tea in honor of these women. 

Career Growth & Strategy

 

This is the place for highly ambitious and passionate people - for those searching for a meaningful career.  You will enter a fast-paced, diverse, and entrepreneurial environment with a steep intellectual learning curve.

Role Description

Abstract:  Rotational positions start in Supply Chain and then morph into Operations in the first 18 months.  At 24 months, Associates join Marketing / Brand or Business Analytics.  This position allows Associates to experience a divergence of projects, tasks and responsibilities within a structured 36+ month planned program.  

 

Role Descriptions are designed to be dynamic and evolve based on the corporate strategy, short-term goals and alignment with the Associate’s attributes.

 

0 to 36 month Key Functions (as an example):

 

  • Collaboratively initiate and drive deliverables of SOP and Business Objective-centric workflows - including enacting policies and approaches to further effectiveness, efficiency.

  • Collaborate with Leads of Digital Commerce departments in an ongoing assessment to measure, track and analyze the outcomes of departmental plans.

  • Adapt and implement Technology Solutions (Microsoft Dynamics ERP, SaaS, Wrike, Slack, Tableau, BI, Shopify, Google Analytics, AI-powered solutions).

  • Initiate and lead investigation and Root Cause Analysis of product and service gaps to evaluate, recommend and implement operational advances to processes.

  • Own and drive the design and activation of performance and project management matrixes and implement process improvement plans within new product development and e-commerce operations.

  • Short-term Strategy (Continuous Improvement, Total Quality Management, and Business Objective-centric workflows)

    • Manage technical aspects of brand operations, including QA, AB testing, troubleshooting

    • Present and analyze campaign and product performance, including click and conversion rates and analytics to arrive at consumer insights and evolve strategies

    • Develop, refine and ensure adherence to scalable standard operational procedures (SOPs) for interdisciplinary teams

    • Design and engineer CX (Customer Journey) algorithms

  • Long-term Strategy  (iterating and innovating upon current workflow and SOPs to meet new dynamic business objectives)

    • Coordinate and implement strategic projects within Interdisciplinary Teams (akin to dynamic project management)

    • Create reporting on marketing KPIs against strategic brand and revenue goals 

    • Ideate, develop and analyze e-commerce strategic plans in conjunction with Creative and Production teams

Soft Skills and Attributes

 

  • Appreciates the world of culinary and sustainable luxury brands

  • Analytical, curious

  • Engaging, courteous 

  • Creative conceptual thinker

  • Likes to work with interdisciplinary teams

  • Proactive and able to move projects forward, self-motivated in a fast-paced environment

  • Inclusive, appreciates diverse perspectives

  • Emotionally intelligent with high level of self-awareness, empathy and introspection

  • Kind

  • Cares about social impact

Compensation

 

Competitive base salary + annual performance bonus 

 

Wellness, Extended Health, Dental Benefits 

 

(more tea than you can possibly drink)

 

Start Date

 

Summer 2022

 

Location

 

Vancouver (Westside), BC 

*note that the position may be virtual (work from home) pending Covid-19

 

Equity and Employment

 

TEALEAVES is committed to equity and to creating an inclusive workplace culture.  All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other factors prohibited by law.


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