Inside Sales Representative

Las Vegas, NV Full-time

The Inside Sales Representative will contribute to the increase of sales and customer satisfaction by efficiently and courteously assisting telephone customers, walk-in customers, and outside sales in the selection and acquisition of needed products.

Responsibilities:

  • Assist and conduct counter sales as needed and as required.
  • Process all incoming internal and external customer inquiries via phone, fax, email, mail, or online, and assist outside sales in quotes and/or orders.
  • Input customer orders, quotes, bid, etc. for products.
  • Purchase of product to fill said orders.
  • Quote and sell our supplier’s products that provide value to our customers and a fair profit to the Company.
  • Identify, contact, provide quotes, and close orders on potential and targeted customers.
  • Use electronic and published catalogs to provide product, pricing and availability information to customers.
  • Solve or request management’s assistance to quickly solve customers’ problems.
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products.
  • Promote and sell overages and discontinued items.
  • Handle customer complaints and returns, while showing a positive attitude.
  • Provide after-hours support for internal and external customers, as needed.
  • Maintain and expand knowledge of Purvis products, so that these products can be presented professionally to our customers and potential customers.
  • Obtain knowledge of competition’s pricing provided to customers, along with their products, financial data, sales numbers, and profit margins.
  • Provide the best service in the industry to our customers.
  • Adherence and compliance with the company’s Certificate of Conflicts of Interest, Confidentiality and Standards of Business Ethics, and Hiring Standards.
  • Delivers superior customer service.
  • Effective listening and good phone skills.
  • Able to handle difficult customers with diplomacy and tact.
  • Team player who works productively with wide range of people.
  • Professional demeanor.
  • Comfortable in fast-paced environment.
  • Capable of following written instructions and documented procedures.
  • Understands basic inventory, warehousing and stocking procedures.
  • Accuracy and attention to detail.
  • Technical expertise and knowledge of company products.
  • Demonstrated understanding and application of effective selling strategies and techniques.

Job Requirements:

Purvis Industries offers a business casual environment with competitive base salary plus commission and benefits that include medical, dental/vision, Life, and 401k matching, as well as an aggressive vacation schedule. Purvis Industries is an Equal Opportunity Employer, and promotes a drug free workplace.

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