Manager Program Services

BOYS & GIRLS CLUBS OF GREATER HOUSTON INC. Houston, TX $60000.00 per year

Primary Function:  Support, promote, and enhance the mission, vision, and strategic direction of the BGCGH.   Ensure high-quality programming by creating systems and plans for clubs. Plan, evaluate, and oversee the implementation of priority Club programming.  Responsible for outcomes management of a number of specific priority Club programs with a primary concern for ensuring impact and success. 

Key Roles (Essential Job Responsibilities):

Strategic Planning

  • Assist in prioritizing programs for focus and implementation at all or specific Clubs.
  • Manage program objectives and ensure each is consistent with the organizational logic model, goals, and mission.
  • Assist in developing meaningful measurements and targeted outcomes that provide opportunities for member achievement.
  • Assist in creating and sustaining strategic relationships to further high-quality program development
  • Manage the performance of assigned staff if applicable. Provide direction, support, and guidance on an ongoing basis to ensure high-quality programming.

Program Management and Implementation

  • Manage organizational program goals; ensuring that Club staff understand and can also effectively communicate standards of the programs.
  • Assist and lead on new program development (may include philanthropic or government-funded programs.
  • Oversee the provision of day-to-day program activities for programs at the organizational level working with Club Directors and program staff as needed.
  • Ensure that members are encouraged to participate in the program areas/activities and develop methods for gathering constructive feedback to improve skills in program areas.
  • Ensure the evaluation of programs on a continual basis.
  • Educate and manage the Continuous Quality Improvement process for club staff.
  • Manage systematic processes to monitor and assess programs on a regular basis.
  • Identify and support training and development opportunities for staff and volunteers.
  • Work with the internal (staff) program committee to enhance programs at all Clubs

Grant Management

  • Support the conception and cultivation of grant funding to support the program. 
  • Manage relationships with appropriate contacts and recommend and deploy actions, strategies, and initiatives to maximize the return on government grants
  • Write and craft responses, reports, materials, and grant information as needed and assigned.
  • Other grant management duties as assigned by supervisor.

Resource Management

  • Assist in managing programs and activity expenditures within approved budgets.
  • Assist in managing proper record keeping and reporting of priority programs.

Partnership Development

  • Assist with collaborations with schools and other organizations to enhance the implementation of priority programs.
  • Lead and establish key collaborative relationships in the community.
  • Represent BGCGH on assigned committees and boards.

Internal:  Maintains close contact with Club Directors and Program Directors to provide technical assistance in matters of programming and operations.

External: Maintains contact with external community groups, schools and others collaborations that support the operational efficiency of the BGCGH.

Skills/Knowledge Required:

  • Bachelor’s degree from an accredited college or university.
  • A minimum of 5-year work experience in a non-profit agency operations management and supervision, or an equivalent combination of experience and education.
  • Considerable knowledge of: the mission, objectives, policies, programs, and procedures of the Boys & Girls Clubs; of the principles and practices of non-profit organizations.
  • Knowledge of good business practices and administration.
  • Demonstrated the ability to organize, direct and coordinate operations; in personnel supervision, the recruitment & retention of key personnel; facilities management, safety & security; and budget management.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks and to develop solutions to problems with limited supervision.
  • Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, and other related agencies.
  • Any and all reasonable duties assigned by the supervisor.
  • Valid Texas driver’s license.



BOYS & GIRLS CLUBS OF GREATER HOUSTON INC. is an EEO employer - M/F/Vets/Disabled
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