Responsible for quality assurance of
all administrative aspects of loans and leases from the time the loans or
leases are boarded into Bank’s servicing system until they are paid off.
Essential Duties and Responsibilities
1. Quality Control Review of all loans booked into the
Bank’s servicing system for accuracy.
Review includes but is not limited to verifying codes, dollar amounts,
dates, terms and collateral information.
2. Quality Control of all file maintenance using system
reports to verify accuracy and approval of information.
for maintaining Booking Log for the department, tracking loans received
for booking, verifying contents of Red Bags to inventory log and
distribute to Loan Ops personnel.
for ordering supplies for the department.
requested account confirmations and/or payoff quotes.
Servicing Specialist II with escheatment research.
online loan applications through nCino
- Interact with
lenders and their assistants to provide exceptions customer service.
for updating procedures of job duties as it pertains to related position.
- Be available
as needed to cross train and perform additional tasks as assigned.
- Adheres to
the BSA Policy and all other Bank Policies.
- Other duties
and responsibilities as may be assigned by supervisor.
Qualifications (Education, Experience, Skills)
Knowledge of consumer and commercial
lending, real estate, loan documentation, lien documentation, as well as state
and federal compliance and lending regulations
Excellent written and verbal
Ability to work independently,
efficiently and innovatively as part of a team
Must work well under pressure, meeting
multiple and conflicting deadlines
Computer skills, including proficiency
in Microsoft Word and Microsoft Office
Minimum 1-year experience in loan
operation’s environment in a commercial bank or other financial institution
Demands and Work Environment
The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this position. Reasonable accommodations may be made
to enable individuals with disabilities to perform the functions.
While performing the duties of this
position, the employee is regularly required to talk and hear. The employee
frequently is required to use hands or fingers, handle, or feel objects, tools
or controls. The employee is occasionally required to stand; walk; sit; reach
with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift
and/or move up to 25 pounds. Specific vision abilities required by this
position include close vision, distance vision, color vision, peripheral
vision, and the ability to adjust focus.
The noise level in the work environment
is usually moderate.
This job description in no way states or implies that these
are the only duties to be performed by the employee(s) incumbent in this
position. Employees will be required to
follow any other job-related instructions and to perform any other job-related
duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential
functions and requirements and are subject to possible modification to
reasonably accommodate individuals with disabilities. To perform this job successfully, the
incumbents will posses the skills aptitudes and abilities to perform each duty
proficiently. Some requirements may
exclude individuals who pose a direct threat or significant risk to the health
or safety of themselves or others. The
requirements listed in this document are the minimum levels of knowledge,
skills or abilities.
This document does
not create an employment contract, implied or otherwise, other than
an “at will” relationship.
FIRST GUARANTY BANK is an EEO employer - M/F/Vets/Disabled