This position acts as the front line for public service and animal admissions as well as performing administrative duties and provides clerical support to the department.
Essential Duties and Responsibilities
- Greet and provide information to clients, customers, the public, and other internal and external contacts regarding District rules, policies, and activities. Register customers for programs, issue permits, sell merchandise, accept and process payments. Schedule appointments and take messages
- Perform administrative support by utilizing word processing, spreadsheet, and database software packages. Operate a variety of office equipment. Attend meetings and take minutes
- Compose and type correspondence. Perform data entry. Create and maintain records and filing systems. Process, deliver and respond to mail. Assist with research and document preparation. Collect data for reports
- Receive and relay or resolve complaints in accordance with department policy, practices, and procedures
- Order and receive equipment and supplies. Maintain inventory and reconcile invoicing. Process work orders
- Provide instruction, training, and guidance to assigned volunteers and staff
- Assist with budget preparation and financial reporting. Prepare requisitions
- Coordinate events for the department
- Answer the wildlife hotline and provide detailed technical information on natural history, humane wildlife deterrent techniques, evaluations and recommendations related to injured, ill and orphaned wildlife
- Admitting triaging wildlife patients including providing information, creating charts and wildlife handling
- Perform other duties as required
Education and Experience Required
Related Experience: Two (2) years in general office work and/or customer service.
Special training or other licenses, certification, etc.: Valid driver’s license required.
Knowledge of: Natural History of local fauna, word processing, database, spreadsheet, and fiscal recordkeeping software packages; current office practices, procedures, and equipment; business English, grammar, spelling, punctuation, and business math.
Skills In: Customer Service, animal handling, acquiring and applying knowledge of procedures, rules, regulations, and services of assigned office; dealing effectively with the public and staff; communicating effectively, verbally and in writing; typing accurately from plain copy or rough draft and/or entering information to computerized information bank; prioritizing and managing multiple tasks and projects; interpreting and applying written and verbal instructions.
Hours & Schedule: Part-Time, Sunday-Wednesday, 8:30AM-5PM
Compensation: $13.9803 - $18.6404 per hour
Equal Employment Policy: As an Equal Opportunity Employer, the Forest Preserve District of DuPage County complies with Federal, State, and local laws prohibiting discrimination in employment. The Forest Preserve District makes all employment-related decisions without regard to race, color, religion, sex, national origin, disability, age, sex (wages), genetics, marital status, veteran status, sexual orientation, retaliation, or other unlawful considerations.
*Applications must be filled out to their entirety, including the electronic signature, to be considered for this position. Resumes may be included but are not accepted in lieu of the application.
Forest Preserve District of DuPage County RP089 is an EEO employer - M/F/Vets/Disabled