Department:  Store                                                                                   Job Status:   Part Time or Full Time 

FLSA Status:   Non-Exempt                                                                      Reports To:   Operations Manager

Grade/Level:                                                             

Job Type:   Regular       

Work Schedule:   Early Mornings, Evenings, and Weekends                                                                       

POSITION  SUMMARY

Service Clerks are customer service experts working in all departments throughout the store including Front End (cashier), Grocery, Produce, Meat, and Deli.  A valid Food Handler's Card is required.  Service Clerks must be comfortable continually learning new skills, working on a team and making decisions together, taking quick action to best serve our members and customers, maintaining cleanliness and organization, all while working under the direction of the Manager-on-Duty. 

ESSENTIAL FUNCTIONS

Reasonable  Accommodations  Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

 Essential Functions Statement(s)

·        Maintain working knowledge of items being carried in each department;

·        Receive product deliveries, ensuring order and invoice accuracy;

·        Stocks, rotates, prepares product according to department procedure;

·        Maintain back-stock areas according to departmental standards, separate special orders, updates, and files paperwork;

·        Ensure department sanitation, cleanliness and safety standards are met;

·        Follow all Health Department regulations;

·        Keep manager-on-duty informed of any problems and/or ideas;

·        Participate in team, staff, and other meetings as scheduled;

·        Performs other duties as assigned.

POSITION QUALIFICATIONS Competency Statement(s)

•  Detail Oriented - Ability to pay attention to the minute details of a project or task.

•  Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

•  Reliability - The trait of being dependable and trustworthy.

•  Accountability - Ability to accept responsibility and account for his/her actions.

•  Working Under Pressure - Ability to complete assigned tasks under stressful situations.

•  Safety Awareness - Ability to identify and correct conditions that affect employee safety.

•  Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.

•  Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

•  Assertiveness - Ability to act in a self-confident manner to facilitate the completion of a work assignment or to defend a position or idea.

 SKILLS  & ABILITIES

 Passion for customer service and good food.  Someone with an interest in cooking and/or baking preferred. Training will be provided for this position.