PLEA Community Services is currently
seeking a Regular Full-Time Intensive Support & Supervision Program
(ISSP) Worker for our Vancouver Coastal Youth Services team. The
proposed start date for this position is as soon as possible. This position
requires BCGEU membership.
The ISSP is a community-based
one-to-one service for youth who are deemed to be medium to high risk of re-offending
– it is an alternative to custody. The ISSP worker is responsible for providing
these youth with intensive supervision, and to support their participation in
activities and programs in the community that will facilitate their
rehabilitation and integration – which are complemented by the case management
and supervision provided by the probation officer; also monitors compliance
with the terms and conditions of court orders.
Please submit a resume and cover
letter referencing the competition number 2022070ISSP1.R. Closing date for
Internal Applications: Monday, August 15, 2022 at 4:30PM. If the position
is not filled internally, it will remain open until filled.
Key Duties and
- Plans and implements appropriate strategies,
activities and interventions for youth that are consistent with the case
management objectives developed in consultation with the supervising
probation officer, and will address the youth's complex needs, strengthen
their protective factors and target their criminogenic characteristics.
- Provides intensive goal-focused supervision
and support in the community to youth who are subject to a Youth Court
Order, that will assist them to achieve their personal goals in a healthy
environment, maintain their motivation to make safer choices, reduce the
incidence of risk behavior, and support their integration and normative
functioning in the community.
- Monitors compliance with court-ordered terms
and conditions. By request, conducts random and periodic curfew checks.
Assists with court ordered reparative conditions. Reports all known
instances of non-compliance to the supervising probation officer.
- Provides opportunities to access and reconnect
to available resources in the community that will enable youth to develop
the necessary educational, personal, social, and vocational skills.
Includes such community resources as an integral part of the youth’s case
management plan. Provides transportation as necessary.
- Engages youth on a one-to-one basis in
recreational and social activities in the community that will build on
their strengths, develop their interpersonal skills, and support their
involvement in their culture and the community. Supports youth in
developing positive relationships with family, peers and others.
- Teaches youth the life skills and community
survival skills they require. Works with the youth's families/caregivers
and/or support network individually or through the facilitation of
educational groups. Provides advice, assistance, mediation and crisis
intervention, as required.
- Maintains on-going positive relationships with
youth's family/caregivers and significant others, and participates as part
of a team responsible for enhancing and rehabilitating the quality of life
- Participates in Integrated Case Management
planning processes, serves as the key worker for youth on a team of
professionals when required, and provides ongoing coordination of services
to youth and their families/caregivers.
- Responds to emergencies; recognizes potential
crises, analyzes these situations accurately and implements strategies to
deal with them, and informs the manager when such situations arise.
Provides on call and duty coverage for the program.
- Maintains necessary program participant and
program reports and statistics. Ensures that all records, reports and
documentation pertaining to service delivery are accurate, complete and in
compliance with PLEA’s policies and procedures.
- Establishes strong connections to the
community, including maintaining close working relationships with all
formal and informal service providers.
- Adheres to all policies and procedures
established by PLEA, and meets the performance expectations of the
position in a manner that demonstrates compassion and respect for all
persons served. Exercises the responsibilities of the position in a manner
consistent with the philosophical approach and mandate of the program.
- Flexible hours outside of normal working hours
and/or hours of work that include days, evenings, weekends on a rotational
schedule as directed.
- Performs other related duties as required.
- A Bachelor of Arts in the social sciences or
human services or a related discipline.
- At least one (1) year recent experience working
in programs with youth who are deemed to be high risk, and/or involved in
the criminal justice system, and their families/caregivers.
- Direct program delivery experience in the
community social justice services sector, with a demonstrated working
knowledge of community-based programs and related provincial and community
support services is preferred.
- Demonstrated proficiency in Microsoft Windows,
Microsoft Office, and familiarity with database programs.
Job Sills and Abilities:
- Excellent interpersonal communication,
counselling, facilitation, and conflict management skills, including a
demonstrated ability to prepare accurate and comprehensive reports.
- Demonstrated proficiency in teaching others
and an ability to work collaboratively with families/caregivers and
networks that provide support to youth.
- Demonstrated ability to work effectively with
others, enjoys the company of young people and can implement effective
behavior management strategies.
- Demonstrated ability to develop supportive
relationships with youth and their families/caregivers who may be
reluctant to engage, and to be sensitive and understanding of their social
realities including issues of race, culture, religion, gender identity,
sexual orientation, poverty and lifestyle.
- Ability to facilitate a group and work through
difficult group processes effectively.
- Demonstrated ability to work effectively on a
team with other program staff, community professionals and other
collaterals; use good judgment; manage conflicts constructively; work independently
and be accountable for results.
- Knowledge of theory, principles and best
practices with respect to providing services to youth with who are high
risk and have complex care needs, and their families/caregivers.
- Good understanding of relevant Criminal
Justice Legislation and policies, the role of Youth Court, Child Welfare
Legislation and policies including the Child, Family and Community Service
Act; and applicable government legislation, regulations and accreditation
- Excellent organizational, time and general
- Satisfactory Criminal Record Clearance.
- Satisfactory Centralized Services Hub
Clearance by the Ministry of Children and Family Development.
- Must possess a valid Occupational First Aid
Level 1 Certificate or be willing to obtain one prior to hire.
- Use of Personal Vehicle. This position
requires travel in the Lower Mainland.
- A valid B.C. Driver's License (Class 5 or
Class 7), and suitable driver's abstract.
- The usual hours of work in
this position are based on a Monday to Friday flextime scheduling
arrangement of 35 working hours per week, that include days, two evening
shifts per week and two weekend day shifts per month.
- Documentation that applicant is legally
approved to work in Canada.
- As a Public Service employer and to meet our
funding obligations, PLEA requires successful applicants to be fully
vaccinated against COVID-19 prior to their start date.
conducts primary source verification of applicant's credentials including
education, training, work history, and licensure.
We thank all applicants for their
interest; however, only those shortlisted for an interview will be contacted.