Donor Relations Assistant - Seasonal

The Mustard Seed Calgary, AB

Do you have strong administrative skills and a heart for those experiencing poverty or homelessness? We are looking for an experienced administrator to support the Donor Relations team over the Christmas season.

The Donor Relations Assistant is responsible for activities relating to customer service, donation processing, data entry, report preparation, research, bookkeeping, and at times, special assignments. Must have excellent communication and customer service skills as part of the position requires interaction with donors.  Should possess superb organizational skills and strong attention to detail. This position requires an employee to be task oriented, work under pressure, meet deadlines and work well as a team member. Must provide fast and accurate data entry as well as maintain current database and reports. 

Position Type: Part time, Fixed term until January 31, 2022
Reporting to: Donation Processing Supervisor
Location: Central Offices, Calgary, AB


  • Mail clerk
    • Sort incoming and outgoing mail
  • Data entry
    • Process and input donations into database system in an accurate and timely manner
    • Issue and mail donation tax receipts
    • Assist in database maintenance and maintain donor data file integrity
  • Donor telephone support
    • Answer and return donor calls and inquiries
    • Provide professional and courteous information and process donor telephone requests
  • Other tasks as directed by the Donation Processing Supervisor


  • Post-Secondary diploma required
  • Experience in a busy work environment
  • Minimum 2 years’ office and data entry experience is ideal
  • Customer service skills considered an asset
  • Excellent verbal communication skills required
  • Strong computer skills with considerable experience in MS office
  • A team player, comfortable working in a fast-paced environment is essential
  • Strong organizational skills and proven attention to detail is essential
  • Good arithmetic skills and proven experience in a clerical/administrative capacity
  • Able to work well with a team
  • Must be quick and efficient and able to multitask


  • This is a temporary position, part-time position
  • Job requires minimal physical effort as it is mostly sitting at a desk and working on a computer with the occasional need to move stationary supplies and climb step ladders
  • The mental effort over Christmas can be anywhere from moderate to extreme depending on the amount of mail received or the number of issues arising on any particular day
  • Open office environment
  • A concentrated mental effort is required at all times to maintain accuracy standards


  • An Employment Background Check is required for all positions at The Mustard Seed
  • As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
  • Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer


  • Your privacy is important to us. The information we collect is used solely for consideration for employment.
  • We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
  • Please visit our careers page to see more job opportunities.


By clicking the button, I agree to the GetHired Terms of Service member? Login to Apply