Outreach Worker

Phoenix Society Surrey, BC $22.58 per hour
Do you possess the gift of empathy that allows you to make genuine connections with people? Are you motivated by using your talents to support others in their personal growth? Come work for one of BC's top not-for-profit societies!
The Phoenix Society is a not-for-profit society located in Surrey, BC serving the Greater Vancouver and Fraser regions. We’re dedicated to social innovation and community initiatives that help participants exit the cycle of addiction and homelessness. 
Reporting to the Housing Manager, the Outreach Worker participates in the recovery and capacity building of residents and alumni to maximize their social and economic potential and support their goals for successful independent living in the community. 
  • Advocate for residents who are within 2 months of completion of a publicly-funded residential addiction treatment program. This will include Phoenix Society Programs and other publicly funded programs in the Fraser Valley region. 
  • Discharge planning services for individuals being released from publicly-funded residential addiction treatment programming (within 2 months).
  • Help sustain tenancies by assisting clients in recovery to find and secure affordable housing.
  • Ensure ongoing assessment of client progress regarding levels of support needed.
  • Support individuals through crisis including tenancy breakdown.
  • Provide 3rd party mediation by facilitating a discussion that focuses on clear communication and achievable solutions between clients and landlords.
  • Build and maintain relationships with landlords.
  • Provide support for clients to develop life skills and support community engagement.
  • Offer assistance for rental applications as well as other required documentation such as applying for personal identification, healthcare requests, training, jobs, etc.
  • Establish and maintain appropriate community partnerships.
  • Ensure that client files are maintained and current within established guidelines.
  • Two year diploma in social work or an equivalent field of study
  • At least one year work experience in a related field
  • Valid Class 5 driver’s license with driver’s abstract
  • Ability to apply trauma-informed practices to clinical care
  • Strong collaborative approach to delivering and developing programs and services
  • Proven communication and conflict resolution skills
  • Effectively communicate professionally, verbally and written in English
  • Current Tuberculosis Screening Certificate
  • Office suite skills including Excel, Word, Outlook and central data systems
  • Current First Aid/CPR
  • Criminal Records check for working with vulnerable populations
  • An equivalent level of experience and education may be considered 
We look forward to your application!
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