HR Generalist - Four Points by Sheraton & Hampton Inn & Suites Kelowna Airport

Kelowna, BC


Working for the Argus Hospitality Group, the HR Generalist is the location specialist for our Airport Properties and a supporting partner for the Director of Human Resources – Argus Hospitality Group, responsible for development and implementation of company-wide HR policies and procedures, recruitment, onboarding, health safety, training & development, performance management, administration and general employee relations.


Responsibilities and essential job function include but are not limited to the following:

  • Provide daily administration of all employee related needs including new hire forms, benefits enrollment, employment letters, name tags etc.
  • Employee communications, keeping associates informed and engaged via email and bulletin-board updates
  • Participate in the development, maintenance and implementation of company-wide HR policies, practices and programs.
  • Proactively cultivate and maintain positive employee relations.
  • Coordinate health and safety program. Develop and facilitate monthly JOHS meetings, and training as required by WorksafeBC legislation.
  • Report WorkSafe claims in a timely manner, promote a safe return to work/stay at work program, minimizing lost time.
  • Organization wide HR, Benefits and Payroll tracking, reporting and follow up as required
  • Assist Centralized Payroll Accountant with payroll processes and procedures
  • Maintain recruitment plan and schedule, recruitment checklist, connect with department heads on recruitment goals and targets. Supporting sister properties in the Argus Hospitality Group as required.
  • Full Cycle Recruitment, attending recruitment events, build a talent pipeline through networking and university/college relationships
  • Establish and maintain retention strategies
  • Facilitate and develop engaging onboarding program of new hires and provide information about the hotel’s history, policies, procedures, keeping a positive employee experience in mind.
  • Ensure all compliance related requirements are met, signed off and collected; new hire paperwork, tax forms, seasonal agreements, training, health & safety.
  • Offer effective coaching for managers and employees, handling confidential information in employee relations matters.
  • Determine and recommend employee relation practices necessary to establish a positive employer - employee relationship and promote a high level of collaboration
  • Assist with coordinating special events and employee recognition activities in partnership with GMs.

  • Assist in developing and administration of Employee Recognition program
  • Source and organize leadership development resources, both Brand resources and general resources (training videos, training plans, best practices)
  • Manage Employee Personnel files and HRIS
  • Brand Ambassador (Hilton, Marriott and Argus Hospitality Group) - update and roll out any brand initiatives and training/ HR related topics and assist with development/ roll out of training with Management team
  • Other related duties and tasks as assigned


  • Minimum 3 years of progressive HR experience, including recruitment, health and safety, administration and employee relations. Hospitality experience preferred.
  • A Bachelor’s degree, diploma or certificate in Human Resources Management or related discipline, or equivalent combination of skills and experience.
  • Ability to work independently, take initiative and use good judgement.
  • A positive, team focused attitude
  • Solid communication skills (both written and verbal)
  • Strong attention to detail
  • Excellent interpersonal, and leadership skills
  • Able to develop trust and ability to exercise a high level of discretion with confidential information
  • Organized, with the ability to juggle multiple and sometimes competing priorities.
  • Strong administration and computer skills with enthusiasm for innovation
  • Keen to learn about the business and how the HR function can support the needs of the business.
  • Flexibility to work weekends and evenings on occasion as required by business needs.

Please visit our careers page to see more job opportunities.

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