Host/ Hostess

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HOST JOB DESCRIPTION/RESPONSIBILITIES 

 

Summary of Position:    

 

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.      

  

Duties & Responsibilities 

 

  • Ensure the host stand remains stocked and clean.

    Restroom checks and cleaning at regular intervals

    Read and check reservations prior to and continually during a shift.

    Plot and plan any and all parties and seatings prior to and continually during a shift.

    Communicate with the FOH MOD prior to and regularly during the shift concerning wait lists, wait times, reservations, walkins, and any other pertinent information.
    Warmly and graciously greet all guests upon arrival.  

  • When possible, open the front door for guests entering or leaving the restaurant.  

  • When immediate seating is limited, record guest names and number of people in party.   

  • Call out name and number of party when tables become available.  

  • Provide guests with estimated waiting time.  

  • Accommodate special seating requests for guests whenever possible.   

  • Seat guest guests based on guest preferences and balancing of customer flow in service stations.  

  • Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.    

  • Relay messages to servers and buspersons as needed.  

  • Thank guests as they leave and invite them to return.  

    Facilitate seating by moving tables and bussing / cleaning tables.

    Performing other miscellaneous duties as directed by management.

  

Qualifications:  

 

  • No previous restaurant experience required.  

  • Be able to work in a standing position for long periods of time (up to 6 hours).  

  • Be able to communicate clearly and effectively in the predominant language(s) of our guests.  

  • Must have exceptional grooming habits.  

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