Business Analyst

Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where Doing Right by People is our purpose.

With clients of all sizes from coast to coast and more than 400 employees, we currently have an exciting opportunity on our Business Analyst team for the right candidate. Because when it comes to great people, there’s always room for one more.

Payworks develops proprietary, integrated cloud-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions; this requires a talented team of Business Analysts, who are excellent critical thinkers, driven to create products and solve problems.

• Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
  
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”. 
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more!

• Creatively solve problems – Capture interesting and complex challenges presented by the business and engage with team members to develop and align on the best technical solutions to those business problems.
• Work with a team – Support, cooperate, and create with cross-functional teams to implement quality products for our end-users. This often entails clarifying questions and issues raised by your project team related to the business and/or solution requirements, making recommendations, and collaborating with Product Management to ensure solutions implemented address our clients’ needs and problems. 
• Prioritize work – Collaborating with the Product Management and Development teams, you will define, groom and manage the sprint backlog - identifying and analyzing priorities, dependencies, risk, assumptions, constraints, time to market, and other potential considerations.
• Make great products even better – Contribute to organizational readiness activities, including supporting Product Management with their product documentation, user training, and internal/external launch communications.

• At least 3 years of experience in Business Analysis, Product Management, or Product Development.
• Experience with SaaS product development.
• Possess strong analytical and problem solving skills.
• Strong leadership, planning, facilitation, negotiation, and communication skills.
• Stakeholder management skills.
• Excellent time management, multi-tasking, critical and creative thinking, and project management skills.
• Ability to build strong and influential relationships 
• Demonstrated experience influencing and leading cross-functional collaboration with all roles involved in building a product.
• Self-motivated with ability to self-direct and work independently.
• Experience with Agile methodology and Scrum framework in an IT setting.
• Analysis and documentation experience in an IT setting (e.g., user stories, use cases, scenarios, UI design, acceptance criteria)

• Experience with solutions and/or processes as they relate to the workforce management space (including payroll, human resources and/or time & attendance) 
  
• Familiarity with cloud-based, responsive design, and mobile app solutions.
• Familiarity with APIs, SQL, Selenium, HTML, C#, JavaScript, CSS3.
• CSPO® and/or CSM® certification.
• CBAP® certification.
• PMP® and/or Change Management certification.
• Familiarity with Atlassian products such as JIRA and Confluence.

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