Environmental Services

LIFES JOURNEY OF AVON Indianapolis, IN
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This position is for our In Patient Unit Part Time/Weekends

Description

This position is responsible for ensuring all assigned areas of the client’s home or office are clean, neat, and orderly, in conjunction with Life’s Journey Hospice policies and procedures. Duties generally include household cleaning and organizing tasks. Position will provide excellent customer service to all assigned clients

 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

·       Portray a positive company image and engage in professional and friendly communications with all clients and prospects

·       Clean rooms, hallways, lobbies, lounges, restrooms, corridors, and other work areas in accordance with Company specifications

·       Clean rugs, carpets, upholstered furniture, and/or window blinds, using vacuum cleaners and/or other related appliances

·       Empty wastebaskets and dispose of trash and waste in designated areas

·       May operate personal computer to access e-mail, electronic calendars, and other basic office support software

·       Exercises administrative judgment

·       Assumes responsibility for decisions, consequences, and escalates any customer concerns to management

·       Provides excellent customer service to all clients and prospects

·       Performs other duties, as assigned

 

Minimum Qualifications (Knowledge, skills, and ability)

•            High school diploma or G.E.D. equivalent preferred

•            One or more years professional housekeeping experience or related experience required

•            One or more years general customer service experience required

•            Intermediate knowledge of knowledge of Microsoft Office Suite (i.e. Word, Excel, Outlook)

•            Excellent customer relationship skills

•            Excellent organization skills

 

Physical Demands of the Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this position include those required for reading, writing, and typing. The noise level in the work environment is usually moderate to high.

LIFES JOURNEY OF AVON is an EEO employer - M/F/Vets/Disabled
 
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