Office Coordinator (Weekends)-PT

Vertava Health Sherrodsville, OH

Office Coordinator

Reports to: Office Manager

FLSA Status: Non-Exempt


ABOUT VERTAVA HEALTH: Vertava Health is a leading national behavioral healthcare system for mental health and substance use disorders, providing a full continuum of services based on the individuals' varying needs at different times in their health and recovery journey. We apply evidence-based treatment modalities at every level of care and embed digital health tools to enhance and amplify clinical outcomes. With a growing list of Joint Commission accredited inpatient and outpatient locations across the country, a virtual care platform and a national network of healthcare providers, Vertava Health pioneers care that empowers people so that they can live out their best future.

In order to make this possible, we need an exceptional Office Coordinator who can meet the requirements below. Think you have what it takes to help us change lives all over the country?


Job Summary:

As an Office Coordinator you will be passionate about our company “WHY”, detail oriented with superior organizational skills, and highly people-centric. In addition to bringing a strong work ethic, efficiency and execution of administrative tasks, we are looking for an individual who will be an influencer of Vertava Health’s brand values and fostering a positive and professional environment for all of our team members, patients, and guests. 


Priority responsibilities include:

  • Greet team members, patients and visitors as the first point of contact when they enter the facility

  • Complete all clerical duties, including answering a multi-line phone, scanning, uploading and downloading of documents, sending and receiving faxes

  • Monitor and reply to email notifications

  • Assist patients with Department of Mental Health reports as needed

  • Assemble the assessment, intake and patient program packets

  • Maintain and restock office supplies

  • Schedule meetings for leadership team, set up of technology as needed

  • Foster and support a positive, professional, team-oriented, harassment-free work environment

  • Communicate with cross-functional teams to tend to priority needs

  • Complete trainings as assigned

  • Embody brand values by fostering a growth mindset, demanding integrity from self and others, setting higher standards and working together

    Other duties as assigned


  • High school diploma/GED required

  • Minimum of two years experience in administration assistance required

  • Knowledge of relevant legal, state and local health department and regulatory requirements preferred

  • Must be comfortable working in the SUD industry and be able to communicate with third party payers in an effective manner

  • FirstAid/CPR certification required

  • Additional licenses or certifications preferred

  • Familiarity with EMR, Proficient computer knowledge working with Outlook/Google

  • Must demonstrate strong written and verbal communication skills 

  • Uncompromising service standards

  • High attention to detail and sense of urgency to deliver quality job

  • Flexibility with schedule, including availability to work nights and weekends as needed

  • Team player who is motivational and has excellent communications skills

  • Extremely high level of integrity, honesty, and trustworthiness

Physical Requirements: 


  • Close vision required to see computer monitor, read documents, and operate copy and fax machine

  • Ability to sit, stand, walk and reach continually

  • Ability to climb or balance, stoop, kneel, or crouch frequently

  • Ability to frequently lift and carry up to 20 lbs. and occasionally lift and carry up to 50 lbs.

  • Work environment is primarily indoors and climate controlled

Vertava Health is an EEO employer - M/F/Vets/Disabled
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