Customer Service Rep/Administrative Support

Chilliwack, BC Full-time

If you are an experienced, energetic and customer-focused administrative professional, interested in joining a dynamic family-owned entrepreneurial organization where you can make a difference, then look no further! We are looking for an individual who shares our passion for this industry and who strives for excellence as our business continues to grow.


What will you do?


Ø  Communicate with our Municipal Contacts as per operations requirements

Ø  Provide main dispatch with drivers & route supervisors.

Ø  Daily data entry including scale slips, route data, and fuel logs;

Ø  Handling customer inquiries with courteous, professional phone skills;

Ø  Work closely with the applicable staff  to ensure routes are completed and paperwork from drivers are correct;

Ø  Working as part of a small administrative team that supports the Chilliwack operations;

Ø  Assist with purchase and sale ticket in the scale system; which includes scaling inbound and outbound materials and direct drivers to appropriate loading dock or offloading area;

Ø  General office duties including processing invoices, statements, filing and other duties as required. 

What will you bring?

Ø  Grade 12 or GED equivalency; job related post-secondary education considered an asset but not necessary.

Ø  Proficiency in using MS Office (Word, Excel); keyboarding skills;

Ø  Ability to multi-task and shift priorities as necessary;

Ø  Ability to work well under pressure and meet deadlines;

Ø  Experience in the waste management and recycling industry preferred but not necessary;

Ø  A friendly personality combined with a “roll-up your sleeves and get it done attitude”!

Reasons to Apply, Stay and Grow with Emterra Group

Ø  Opportunity to be part of one of Canada’s Greenest Employers!

Ø  Competitive wages and annual wage increases!

Ø  Comprehensive health benefits (drug, dental, vision, LTD, life insurance)!

Ø  Employee Assistance Program, paid for by the Company!

Ø  Tuition reimbursement program and professional development support!

Ø  Employee discount programs!

Ø  Be part of an organization that wans to learn and grow!

Ø  Ability to have impact and make change

Please visit our careers page to see more job opportunities.

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