Bank Security Investigation Officer


Merchants & Marine Bank has been proudly serving the communities along the Gulf Coast since 1899. By joining our team, you can expect opportunities to enhance personal skills as well as professional growth. As community partners, associates, and stakeholders of the bank’s legacy. 

Job purpose

Protect the assets of affiliates within Merchants & Marine Bank establishment and management of the company’s security and property protection programs.

Duties and responsibilities

  • Investigates internal/external crimes against Merchants & Marine bank by reviewing transaction related material. Develops and executes comprehensive investigations under limited supervision; Provides proper direction and assistance to outside agencies.
  • Conducts interviews with customers and employees regarding ongoing cases.
  • Collates data, analyzes evidence, and prepares detailed written reports based on investigative findings.
  • Appears and provides testimony during court proceedings involving bank related issues, to include civil and criminal matters.
  • Monitors status of pending cases and coordinates recovery of funds with the judicial system.
  • Conducts investigations of security-related issues concerning employees.
  • Assists Human Resources in obtaining background checks, responding to, and assisting in workplace violence and other personnel issues affecting the workplace.
  • Acts as liaison between law enforcement agencies and affiliates within Merchants & Marine during emergency situations to ensure business continuity.
  • Ensures compliance with the Bank Secrecy Act by investigating suspicious, unusual, or fraudulent activity.
  • Makes recommendations regarding the filing of suspicious Activity Reports (SARs) to Financial Crimes Enforcement Network(FinCEN).
  • Assists in determining security needs and policies for all employees. Evaluates needs and makes recommendations regarding functionality of security equipment and needed improvements.
  • Provides guidance and course of action to resolve inquiries from branches regarding customers and branch issues.
  • Conducts ongoing training for employees regarding security policies and procedures. Develops and provides education training on fraud prevention, identity theft, and other banking security related issues for public and private entities.
  • Assist in programming and monitoring cards for the card access system.
  • Assist and support of vender service contracts.

 Working conditions and Physical requirement

  • While performing the duties of this job, the employee is regularly required to remain in a stationary position, primarily at a desk.
  • The work environment is typically located indoors but may have frequent occasion to work outdoors. Travel may be necessary to other businesses and bank locations.
  • The employee is frequently required to operate a computer, printer, copy machine, calculator, telephone and/or other office equipment.
  • The employee may be frequently asked to lift weight appropriate materials.
  • The employee frequently exchanges information with others and must be able to do so in an effective manner. Must have the ability to communicate clearly and effectively, both verbally and in writing, and across a variety of audiences.
  • The employee may frequently move items up to twenty pounds and occasionally move items up to fifty pounds or heavier with aid from equipment.
  • The employee may frequently reach for files, books, or other items in high or low places and must have the ability to bend, stoop, or reach.
  • They typical schedule is 40 hours per week, Monday through Friday. Overtime or extended hours may be occasionally required.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Direct reports

Deposit Fraud Specialist

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