IT Support Technician

CONTINENTAL FINANCE COMPANY Wilmington, DE $50000.00 to $60000.00 per year

Come join a growing financial technology company that’s leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking an IT Support Technician to support our Infrastructure team.


The IT Support Technician should possess strong communication skills in order to work with both IT specialists and non-IT employees. They must demonstrate the competency in troubleshooting. Technicians work flexible hours to support operations of a company or organization around the clock. They need to be able to multi-task and document several tasks at once.


Essential Functions:

·         Ability to work in a Co-managed environment.

·         Follow standard operating procedures as documented.

·         Ability to communicate well with non-IT people within or outside the company.

·         Perform regular and routine tasks/maintenance for compliance needs.

·         Participate in ongoing education of new technology as it pertains to the Financial Industry.

·         Maintain and update IT Operational runbooks, policies, processes, and procedures.

·         Other duties as assigned.


The ideal candidate will have the following:

·         Must have at least a high school diploma or GED. Associate degree or better is preferred.

·         Certifications from leading vendors such as CompTIA, Cisco, AWS or Microsoft are preferred.

·         Over 1-3 years’ experience in the Information Technology Industry.

·         The ability to lift 25 pounds or more.

·         The ability to respond quickly to sounds such as alerts/calls.

·         The ability to move safely over even terrain or in confined spaces.

·         The ability to safely climb ladders while carrying 25 pounds.

·         The ability to sit for long periods of time. 

·         The position requires minimal travel. Occasional travel requirements may be subject to overnight depending on the company needs.

Why Continental Finance?

Continental Finance Company (“CFC”) is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since the Company’s founding in 2005, CFC has prided itself on its corporate responsibility to customers in terms of a strong customer support program, fair treatment and responsible lending. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer underwriting, marketing and servicing platform, we provide a variety of services to our consumers when other financial institutions will not accommodate them. We are proud to provide access to credit products and excellent services to consumers who are largely overlooked by traditional credit card issuers.


CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!

CONTINENTAL FINANCE COMPANY is an EEO employer - M/F/Vets/Disabled
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