Receptionist

Virginia Beach, Virginia Full-time $18.00/hour
CHOICE FINANCIAL GROUP LLC is an EEO Employer - M/F/Disability/Protected Veteran Status
Position Description:
We seek a dependable, experienced, and customer-focused Receptionist to serve as the first point of contact for clients, visitors, and employees. This front-facing role is vital in creating a welcoming and professional environment while supporting daily administrative functions and office operations.

Primary Responsibilities & Essential Functions
  • Greet and welcome all visitors, clients, and guests with a professional and friendly demeanor.
  • Answer and route incoming phone calls, take accurate messages, and provide general information about the organization.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Direct clients and visitors to the appropriate departments or individuals.
  • Sort and distribute incoming mail and packages promptly.
  • Maintain a clean, organized, and professional reception area.
  • Create internal signage and notices as needed.
  • Prepare meeting rooms for in-person meetings, staff gatherings, and celebrations.
  • Assist with general administrative tasks, including scheduling appointments, booking conference rooms, and ordering office supplies.
  • Support the Executive Assistant and collaborate with other team members as needed.
Qualifications & Experience: 
  • Minimum of two (2) years of experience in a receptionist, customer service, or administrative support role.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with or basic knowledge of Canva and Screen Cloud is a plus.
  • Basic knowledge of digital marketing.
  • Familiarity with office management systems and procedures.
  • Strong data entry and administrative skills.
Key Competencies & Skills:
  • Excellent verbal and written communication skills.
  • Outstanding organizational and time management abilities.
  • Ability to multitask and prioritize responsibilities effectively.
  • High attention to detail and strong problem-solving skills.
  • Professional appearance and demeanor.
  • Positive attitude with a strong customer service orientation.
  • Ability to remain calm and resourceful under pressure.
  • Strong team player with a collaborative mindset.
Education:
  • High School Diploma or equivalent required.
Benefits:
  • Employee Health Benefits (medical, dental, vision)
  • 401(k) Retirement Plan
  • Employer-paid Group Life Insurance
  • Paid Time off
  • Paid Holidays
  • Paid Bereavement
  • Gym Membership Reimbursement
  • Employee Referral Bonus

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