Miniature Golf Associate

New Glarus Swissland miniature golf course

Position Summary:

The Operations Associate is responsible for supporting the day – to – day operations of the miniature golf course, ensuring a fun, safe, and welcoming experience for all guests. This role combines customer service, basic facility maintenance, and operational support.

Key Responsibilities:

·        Greet guests and provide a friendly, positive first impression

·        Explain course rules, pricing, and game procedures

·        Operate the point of sale (POS) system and handle cash/card transactions

·        Distribute and collect equipment (golf clubs, balls, scorecards)

·        Monitor course activity to ensure safety and smooth flow of play

·        Maintain the cleanliness of the course, clubhouse, and surrounding areas

·        Perform basic maintenance tasks (picking up debris, resetting obstacles, reporting repairs)

·        Assist with opening and closing procedures

·        Support special events, group bookings, and parties as needed

·        Address guest questions, concerns, or issues in a timely and professional manner

Qualifications:

·        Strong customer service and communication skills

·        Ability to work in a fast-paced, outdoor environment

·        Basic math skills for handling transactions

·        Ability to stand, walk, and move for extended periods

·        Flexible availability, including evenings, weekends, and holidays

Preferred qualifications (not required):

·        Previous experience in customer service, recreation, or hospitality

·        Experience handling cash or operating a POS system

Work environment:

·        Primarily an outdoor setting in varying weather conditions

·        May require lifting up to 25 lbs.

·        Energetic, guest-focused environment with families, groups, and children

What we offer:

·        Fun, team-oriented work environment

·        Flexible scheduling

·        Opportunity to work on community events and group outings

How to apply:

Interested candidates are encouraged to apply by submitting a resume or a summary of experience.

Email: send your resume to Gery Steinmentz at GeryS@blanchardvillecoop.com or apply here.