Shelter Custodian
Job Description for:
Shelter Custodian
Job Category:
Frontline
Department:
Properties, Homes & Living Supports/Building Services
Program/Team:
Building Services
Reports To:
Building Services Manager
Date of latest draft:
August 29th, 2024
Working as part of the VNFC Custodial Team and reporting directly to the Shelter Manager and Building Services Manager, the Shelter Custodian carries out a variety of custodial, maintenance, and other miscellaneous duties related to maintaining a healthy, safe and clean environment for staff, clients and community.
As a Shelter Custodian, job duties include the following:
• Wash and disinfect shelter washrooms and floors, toilets/urinals. Sinks, counters, mirrors, and fixtures etc.
• Launder shelter bedding
• Perform exterior grounds duties such as cleaning ground, paved and grassy areas of debris
• Snow removal and sidewalk salting of shelter entrances
• Collects and removes garbage and recycling from shelter facilities
• Regular and consistent sanitization of surface areas in line with communicable disease protocol
• Check and replenish stock as needed
• Maintains cleaning equipment, materials, and supplies in a safe and orderly manner to ensure the safety of guests, staff, and public
• Ensure the building is properly cleaned and secured
• Possible driving coverage for client pickup and/or drop-off dependent on available hours and employee preference, and other duties as directed by Building Services Manager
As a member of the VNFC team, job duties include the following:
• Maintain confidentiality
Participate
in data collection and evaluation tasks as requested
- Familiarity and experience in Indigenous Communities
• Some knowledge of Indigenous cultures and practices including from the territory in which the work of VNFC takes place. Ability to speak about one’s own Indigenous culture, if applicable, and any communities the (prospective) employee has previously lived in or held jobs within
• Knowledge and practice of providing community-based services to Indigenous peoples using philosophies of cultural humility and cultural safety.
Communication Skills and Abilities
• Ability to read and write various correspondences such as but not limited to letters, memos etc; comprehend simple instructions and interpret various documents
• Proactive communication with management
• Effective communication with staff to ensure the building is safe for daily activities
Leadership Skills and Abilities
- Ability to multi-task while remaining composed and maintaining a professional attitude in high stress and potentially volatile situations
· Modeling professional and proactive behaviour
· Support a positive working environment, sharing knowledge and experience with the team
· Flexible and able to adapt to an ever-changing environment
Program Abilities and Knowledge
· A sound understanding of the Friendship Centre movement
· Knowledge of WCB regulations and safe work practices
· Knowledge of VNFC communicable disease safety procedures and protocols
· Ability to practice using philosophies of cultural safety and humility, harm reduction, and trauma informed care.
· Ability to spend a major portion of the workday standing, walking and/or sitting as well as bending and stretching, lifting and/or doing labour intensive work
Education
• Graduate of high school or equivalent and/or a Building Service Worker Course Certificate or equivalent
• Custodial and/or building maintenance experience of 3 years or more
Work Experience
• Preference for past experience working in an Indigenous serving organization or community setting.
Licenses and/or Certificates
• WHIMS Certificate
• First Aid certification
Other
• Required to provide current vulnerable sector criminal record check
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