Hotel Reservationist
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HOTEL RESERVATIONIST - FULL TIME

We are currently looking for a Full Time Hotel Reservationist to join our expanding team. This person must be able to work a flexible schedule that may include weekends and holidays.

We offer competitive pay, health, dental, vision, life, short term disability after 60 days of employment as well as a generous PTO plan available after 6 months.

Responsibilities/Qualification to include:

  • Meeting and greeting clients, liaising with the hotel front desk staff, answering emails and telephone inquiries, and working with the rest of the team to build customer relations and field complaints
  • IT literacy, with experience of packages such as Excel, MS Word etc
  • Impressive time management and organisational skills
  • Dazzling telephone and communication skills
  • A friendly but professional work ethic
  • Dealing with guests over the telephone
  • Taking and inputting reservations
  • Negotiating rates in hotel and with Sales Departments for Events
  • Up-selling, or offering a more expensive room to the customer
  • Hilton experience preferred but not required.

 

We are an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status or status as an individual with a disability

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