Fall Fest Set Up

SUMMARY

The Fall Fest Set Up reports to the Director of Food & Beverage to prepare for and tear down Fall Fest fast paced environment. Set up is responsible performing job duties quickly, accurately and consistently while working in a team environment with a focus on guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Assist with the set-up and tear-down of tables, chairs, equipment, and other event materials.
• Assist with preparing and maintaining festival areas to ensure they are clean, organized, and ready for guests.
• Work in an assigned food and beverage tent during the festival to provide operational support.
• Assist with restocking food, beverages, supplies, and other items at assigned tents as needed.
• Remove and dispose of garbage throughout the event and maintain clean surrounding areas.
• Assist with general event and food tent tasks as directed by supervisors.
• Follow all workplace safety, sanitation, and event procedures.

Food Tent – All Positions

· Report to information tent or other designated work location on time for scheduled shift and in appropriate uniform / nametag.

· Welcome resort guests with a smile and the “I promise to CARE!” attitude during Fall Fest event.

· Use resort maps and Fall Fest schedules to provide guests with information on: location of amenities/vendors, times of events/activities, pricing and merchandise. If asked a question and unsure of the answer – find someone who can help!

· Communicate with Food & Beverage team and other resort departments to ensure complete guest satisfaction.

· Monitor guests for suspicious activities and follow appropriate protocol for theft, including notifying supervisor or security.

· Keep work station clean and free of debris by performing light housekeeping duties as assigned.

· Abide by department / resort / company policies, procedures and safety rules at all times.

· All other duties as assigned.

QUALIFICATIONS to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Basic technical skills required to operate cash register/POS system, calculator and credit card machine; prior computer experience required.

· Strong attention to detail to ensure accuracy of transactions in a fast paced environment while handling multiple priorities.

· Ability to communicate effectively in a courteous, caring and professional manner.

· Use independent judgment to make sound decisions that conform to department / company policies while resolving customer issues or as unique situations occur in the absence of direct supervision.

· Desire to function in a team environment with a positive attitude to fully cooperate with other associates and adhere to rules / regulations to ensure successful operation of facility.

EDUCATION and/or EXPERIENCE

· High school or GED equivalent preferred.

· Minimum 1-year experience in a high volume retail outlet, grocery store, restaurant, hotel or resort preferred.

PHYSICAL DEMANDS/WORK ENVIRONMENT the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Majority of job duties performed outdoors for event, weather may be inclement (sun, heat, cold, wind, rain) with some indoor duties that require adjustment to more extreme temperate such as freezers (-10°F) and kitchens (+110°F).

· Standing and walking are constant conditions. Frequent handling of objects, reaching and maneuvering to perform assigned tasks.

· Ability to physically grasp and transport items up to 50 pounds, including kitchen supplies and dishware.

· Flexibility to work evenings, weekends and holidays required and willingness to flex up or down in scheduled work hours (based on business need).