Part-Time Seasonal Operations Assistant
ArtsQuest Bethlehem, PA $9.00/hr

Part-Time Seasonal OperationsAssistant


Position Reports to: Operations Specialist

Position Overview:

Responsible for manual set up and break down and service all rooms, tents, venues in accordance with terms and conditions as requested or required by guests and directed by supervisor.


  • Event set-up for all spaces at the ArtsQuest Center, Banana Factory and Visitor’s Center based on diagrams provided the Operations Specialist.  
  • Assist in event and festival set-up, operation, and break-down. 
  • Assist volunteer groups in event and festival set-up, operation, and break-down.
  • Break down all rooms when function has concluded and return items to storage areas.
  • Assist with removal of garbage and recycling containers from rooms and venues when event has concluded.
  • Handle guest requests and concerns promptly and with courtesy; Act as a sounding board for guests' concerns; troubleshoot problems that arise; defuse and remain calm under stressful situations 
  • Perform routine walk-through safety and cleanliness inspections of the facility
  • Required to have a thorough knowledge of building policies, procedures and event requirements; assist guests with any inquiries regarding entertainment and services
  • Answer general questions; assist and provide information to volunteers and staff;
  • Handle additional duties as needed by guests or management

In addition, this position may be required to perform a combination of the following:

  • Assist in general grounds maintenance and upkeep 
  • General maintenance and organization of buildings and warehouse
  • Light maintenance duties such as changing light bulbs and minor repairs

Knowledge, Skills and Abilities Required:

  • Must be at least 18 years of age or have a High School Diploma.
  • Ability to work a flexible schedule which may include mornings, evenings, and weekends and sometimes overnight if needed.
  • A valid driver’s license, a clean driving record and reliable transportation to move from building to building as needed.
  • Must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests; friendly and personable; a team player; must work well with others; Strong interpersonal skills, including diplomacy and empathy.
  • Ability to follow and communicate clear guidelines and work at a very quick pace, particularly during events and other functions.
  • Ability to multi-task, detail-oriented, and able to problem solve in order to effectively deal with internal and external customers. 
  • High School Diploma or Equivalent required.  Associates or Bachelor’s Degree in related field preferred.

Physical Abilities Required:  This position requires considerable physical activity on a continuous basis. 

  • Ability to lift and at least 50 lbs. frequently with or without the assistance of others.  
  • Ability to stand and walk for extended periods of time.
  • Ability to kneel, stoop, bend, lift, push, pull, pinch, grip, reach overhead, reach away from body, and repetitive motion; talking, seeing, hearing, smelling, feeling (identifying objects by touch), depth perception and color vision;
  • Ability to work in all weather conditions to support festivals & events. 
  • Ability to multi-task with ease; organized, accurate and cooperative.
  • Read, write, speak and understand the English language at a level adequate to perform the job; bi-lingual in Spanish or other language a plus.

Dates/Hours of Operation:

  • Work available beginning in April 2020
  • Ability to work day, evening, weekend and overnight hours when needed
  • Ending in January 2021

This job description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. 


FLSA Status:  Seasonal/Hourly


ArtsQuest is an EEO employer - M/F/Vets/Disabled
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