As a Director of Sales, you will fill a vital role by implementing the total sales and marketing efforts of the hotel, including securing new accounts, maintaining existing accounts, supervising sales activities and training within the hotel staff, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction.
- Be incredibly friendly, customer-centric, love to smile and have FUN in a team environment.
- Have 5 or more years of Hotel Sales Management and Staff Leadership experience.
- Develop and maintain relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales, catering/banquet services.
- Direct the scheduling of conventions and group activities at the hotel and coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
- Develop and maintain good relationships with officials and representatives of local community groups and companies, and attends out-of-town conventions to generate convention and group business.
- Execute hotel-level tactical sales and marketing plans to support overall system-wide sales plans/strategies and programs.
- Recruit, hire, train, and provide career development for all sales personnel; conducts performance evaluations and provides feedback to employees using company hiring standards and guidelines.
- Provide sales training and development for all front desk personnel to ensure all guest inquiries and needs are consistently executed.
- Manage the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan; accurately reports variances/projections.
Element Miami is an EEO employer - M/F/Vets/Disabled