Systems Engineer II - III

BOXX Technologies is Hiring.

BOXX Technologies Engineering department is looking for a Systems II - III located in Austin, TX. BOXX offers Benefits (Medical, Dental and Vision plans), 401-K Matching, and Paid Time Off.

Position Summary:

 System Engineer II

Assist in introducing new products by configuring, testing and troubleshooting potential new products before they are released, and installing operating systems and conducting stability and performance tests. Ability to write and execute Test plans, documentation for production and support.

System Engineer III

Technical Lead in introducing new products by configuring, testing and troubleshooting potential new products before they are released.  Provide documentation and procedures for Production Department personnel.  Conduct most advanced R&D project work.

Experience: (Type of work experience, minimum number of years of each).

Systems Engineer II:

• Bachelor’s Degree in Computer Science, Information Systems, Electrical Engineering, or a related field, or, equivalent work experience
• 7-10 years experience as a systems engineer, test engineer, product engineer, or equivalent work experience

System Engineer III:

• Bachelor of Science in Information Systems, Computer Science or related field
• 10+years experience as a systems engineer, test engineer, product engineer, or equivalent work experience

Technical Knowledge:

System Engineer II:

• Linux experience required
• MCSE certification desired.
• Red Hat Linux certification desired
• Proficiency in Microsoft Office (Excel, Word, Power Point, Outlook, etc.)
• Proficiency in Microsoft Project 

Systems Engineer III:

• MCSE certification desired.
• Red Hat Linux certification desired
•  Proficiency in Microsoft Office (Excel, Word, Power Point, Outlook, etc.) 
• Proficiency in Microsoft Project 

Duties/Responsibilities: 

Systems Engineer II:

Essential Functions include the following:  Other duties may be assigned.

• Work as a key contributing member of the NPI (New Product Introduction) process
• Work with the Technical Product Management staff to introduce new components
• Configure, test, and troubleshoot Release Candidates
• Maintain production release versions of product drivers and BIOS
• Troubleshoot product issues during their entire lifespan
• Generate test procedures for Production
• Create Product Advisories and/or Addendums for Production that detail product limitations, and/ or workarounds
• Develop, Maintain and Upgrade OS Image Deployment Applications and Systems
• Provide Technical Pre-Sales Support to Sales and Marketing Departments
• Create Detailed Analysis and reports of benchmarks and performance of Systems for Technical Pre-Sales support and Marketing Department
• Provide Escalation Support for Support Department
• Conduct On-site Product Installation and Upgrade Services
• Conduct advanced R&D projects as assigned

Systems Engineer III:

Essential Functions include the following.  Other duties may be assigned.

• Manage Support and Production Technical Product Issue Escalations
• Conduct Failure analysis tests to determine root cause of product failures
• Work with component and technology vendors to report issues and gain resolution
• Manage Technical Engineering Change Requests
• Provide Technical Pre-Sales Support to Sales and Marketing Departments
• Oversee the Creation of product test plans for the NPI process
• Conduct On-site Product Installation and Upgrade Services
• Work with the Product Management team to introduce new components
• Generate test procedures for Production
• Create Product Advisories and/or Addendums for Production that detail product limitations, and/ or workarounds
• Create Test Plans
• Execute Test Pans
• Create product documentation 
• Conduct advanced R&D projects as assigned.

Physical Requirements and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pulling, pushing up to 25 pounds or moving, assisting and/or helping lift items or awkward weights.

In addition to being a great place to work, BOXX is the leading innovator of high-performance workstations and rendering systems for visual effects, animation, product design, engineering, architectural visualization, artificial intelligence, deep learning, and more. Combining record-setting performance, speed, and reliability with unparalleled industry knowledge, BOXX is the trusted choice for creative professionals worldwide.

BOXX is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

BOXX is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email jobs@boxx.com and let us know the nature of your request and your contact information.