Certified Medical Assistant (CMA)

Certified Medical Assistant (CMA)

Department: Nursing
Reports To: Director of Nursing

The Certified Medical Assistant (CMA) provides clinical support to physicians and advanced practice providers while delivering compassionate, patient-centered care. This position assists with patient intake, clinical procedures, medication administration, preventive care, patient education, and care coordination. Bilingual (English/Spanish) skills are preferred but not required.

·         Prepare patients for examinations by obtaining medical histories, vital signs, chief complaints, and other clinical information in the Electronic Health Record (EHR).

·         Assist physicians and advanced practice providers with examinations, procedures, and patient care.

·         Administer medications, immunizations, injections, and treatments within the Certified Medical Assistant scope of practice and as directed by the provider.

·         Perform routine clinical procedures, including specimen collection, wound care, electrocardiograms (EKGs), point-of-care testing, and other delegated duties.

·         Coordinate laboratory testing, referrals, diagnostic procedures, and follow-up appointments to support continuity of care.

·         Educate patients regarding medications, preventive care, treatment plans, and provider instructions.

·         Support quality improvement initiatives, including HRSA Uniform Data System (UDS) measures and preventive care initiatives.

·         Maintain accurate and timely documentation in the Electronic Health Record (EHR).

·         Maintain examination rooms, clinical equipment, and supplies while adhering to OSHA, infection prevention, and safety standards.

·         Maintain patient confidentiality and protect health information in accordance with HIPAA and organizational policies.

·         Collaborate with providers, nursing staff, and interdisciplinary care teams to ensure coordinated, patient-centered care.

·         Participate in required trainings, staff meetings, and quality improvement initiatives.

·         Perform other duties as assigned.

·         High school diploma or equivalent required.

·         Current Certified Medical Assistant (CMA) certification from an accredited certifying organization required.

·         Current Basic Life Support (BLS) certification through the American Heart Association or American Red Cross required.

·         Minimum of one (1) year of experience in a physician practice, outpatient clinic, community health center, or similar healthcare setting preferred.

·         Experience working in a Federally Qualified Health Center (FQHC) or community health center preferred.

·         Experience using Electronic Health Record (EHR) systems preferred.

·         Bilingual (English/Spanish) skills are preferred but not required.

·         Knowledge of medical terminology, clinical procedures, medication administration, and infection prevention practices.

·         Knowledge of HIPAA regulations and the ability to maintain the confidentiality, security, and integrity of patient information.

·         Excellent customer service, communication, and interpersonal skills with a commitment to providing compassionate, patient-centered care.

·         Strong organizational skills with the ability to prioritize multiple responsibilities and maintain accurate documentation in a fast-paced clinical environment.

·         Proficiency in Microsoft Office and Electronic Health Record (EHR) systems.

·         Ability to exercise sound judgment, respond appropriately in emergency situations, and establish effective working relationships with patients, providers, leadership, and coworkers.