Case Manager - DESIGNATED (designated for individuals who identify as Indigenous)

Job Purpose:

Housing First is a program of the North End Community Health Centre in Halifax. This program is funded both by the federal government under the Homelessness Partnering Strategy and the provincial government. All activities associated with Housing First will be managed by the manager of Housing First. The Case Manager - Scattered Site will provide ongoing support to individuals to exit homelessness as they secure and establish permanent housing at various sites within HRM. Working within the Case Management model, they will support these individuals in creating a personalized plan and goals. Case Managers will meet on a regular basis with the individuals on their caseload and provide the necessary supports for the participant to maintain housing stability and meet their personally developed goals.

Education and Experience:

Human services and/or relevant post-secondary education (ie-psychology, social work) in a related field is preferred and/or equivalent work experience.

Experience working with people with lived experience.

2 years of experience working with participants at risk.

Position Responsibilities:

Key responsibilities for this position include the following, but are not limited to:

To maintain or develop with the individual a recovery plan that is strength based and grounded in the principles of Housing First and Harm Reduction and monitor individual progress towards their goals.

Work with a case load of 15-30 individuals depending on acuity levels and providing temporary coverage in case management beyond the caseload, as required.

Work with folks in Place Based housing and Scattered Site housing.

Provide support to individuals in their home and community to ensure housing stability.

Locate housing for individuals exiting homelessness, or for those who have lost their housing.

Assist participants with viewing potential housing and completing applications when required.

Facilitate transportation for participants to support case plan goals (to include driving participants in own vehicle when warranted).

Maintain relevant, timely and accurate documentation of all participant work

Maintain a clear understanding of the Housing First eligibility criteria

Advocate for participants when required

Connect participants to community resources, supports and meaningful activities

Respond to all participant crises in a timely manner.

Attend appointments with participants and provide supported referrals as required

Ensure timely communication with all service agencies providing service to participants, this includes landlords.

Assist with community building events

Attend all team meetings

Maintain participant confidentiality and clear boundaries

Represent the program and agency in the community in a professional manner

Adhere to the standards set out in the Housing First procedures manual

Work collaboratively with all team members, and partnering agencies, to achieve excellent service and outcomes

Commit to the development of the organization and participate in internal committees, projects, and activities.

Ensure daily contact with the Manager and other team members

Responsibilities and position structure can change as needed and as things evolve/change

For more details, visit the full job posting here: file:///A:/HR%20&%20Administration/Recruitment%20&%20Retention/Job%20postings/Case%20Manager%20-%20Housing%20First%20-%20DESIGNATED%20Ind%20(OVERLOOK).pdf

Additionally, we invite applicants to self-identify in their application or complete the questionnaire on the NECHC website. Rest assured, any declaration regarding membership in equity groups will remain confidential.

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