Part-Time Retail Platz Assistant

Bethlehem, PA Part-time $12.00/hour

Part-Time Retail Platz Assistant

ArtsQuest Values Diversity, Equity, Inclusion and Belonging.

Our employees are the most valuable assets we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and the organization’s achievement as well.

At ArtsQuest a diverse, inclusive, and equitable workplace is one where all employees feel valued and respected whatever their age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, and/or veteran status. We embrace and encourage our employees’ characteristics that make them unique, because we value and appreciate diverse life experiences.  

Reports to: Operations Manager

Direct Reports: None

Position Overview:

Responsible for providing exceptional customer service and accurately processing customer purchases, for inventory control, merchandising and display of retail merchandise.

Job Responsibilities include but are not limited to: 

  • Providing exceptional customer service to our patrons
  • Processing guest transactions through the use of a computerized POS system/computer, including handling cash, credit/debit cards, gift cards, coupons, etc. 
  • Support of daily operations of Platz. 
  • Assisting with inventory control, unloading deliveries, stocking shelves, displaying merchandise.
  • Placing product in assigned areas and maintaining an organized storage environment.
  • Moving product from storage locations to the retail sales floor. 
  • Assist in set-up and display as well as take-down, counting, reconciliation and storage of retail and performer merchandise.
  • Maintaining inventory levels and a neat store appearance during normal operating hours. 
  • Assist in physical inventory two times per year.
  • Other duties may be assigned as needed.

 Knowledge, Skills and Abilities Required:

Availability to work during the hours of: Thursdays – 110a – 8p, Fridays 10a – 8p; Saturdays 11 AM-8 PM and Sundays 11 AM-6 PM as well as during festivals and events (times may vary). 

  • Outgoing, approachable, and friendly; ability to smile, converse with supervisor and patrons.
  • Professional, responsible individual with a positive outlook.
  • Requires ability work quickly, neatly, and accurately and assume responsibility, often without direct supervision.
  • Must feel comfortable handling money; cash register experience is preferred; training will be provided. 
  • At least 1 year of previous experience as a cashier and/or customer service representative in a retail environment or equivalent.
  • Flexibility and ability to multi-task a must.
  • A passion for the arts, music and cultural programs preferred.
  • High school diploma or equivalent preferred. 
  • Ability to use a computer and phone. 
  • Demonstrated ability to work in a team environment.
  • Ability to lift up to 10-20 pounds frequently, and up to 50 pounds occasionally, with or without assistance.
  • High level of confidentiality and integrity.
  • Strong communicator, excellent oral, written and interpersonal skills.
  • Ability to interact with a wide variety of people, including staff, volunteers, and the public.
  • Ability to stand, walk, kneel, squat, bend, reach above head.
  • Ability to see, hear, listen, and speak and understand English; bi-lingual ability a plus. 
  • Experience in working in a non-profit environment a plus.
  • Proficiency in Microsoft Office Suite, i.e. Word, Excel, Power Point, Outlook preferred. 
  • Ability to work indoors year-round and outdoors during festivals and events. 

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.

Our Culture

ArtsQuest maintains a culture of C.A.R.E.S.; Creativity, Adaptability, Risk Taking, Evaluation and Sustainability.  In addition, ArtsQuest has very high standards for accountability and ownership of all of our employees’ actions, whose contributions to the organization all relate to customer service.  It is our goal to maintain these high standards in order to deliver the most exceptional experiences to both our internal and external customers.  We work hard, but we play harder.  It’s the reason we’re here!

Candidates from underrepresented communities are encouraged to apply!

FLSA Status: PT Hourly

 ArtsQuest is an Equal Opportunity Employer

Please visit our careers page to see more job opportunities.

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