Receptionist
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SAINT ELEANOR PARISH

Collegeville, PA

TITLE: Receptionist

CLASSIFICATION: Receptionist

MAJOR RESPONSIBILITIES:

To welcome visitors, parishioners, and vendors, to receive and route routine telephone calls, provide clerical support.

SUPERVISION RECEIVED:

Parish Office Manager and Pastor

POSITION CHARACTERISTICS

Work is generally routine; most tasks are well-defined, but with considerable variation; some work is less well-defined and may require independent action.

This is a part-time position: work is Thursday (day) and Friday (morning) with the possibility of some additional hours during the week when coverage is needed.

DUTIES AND RESPONSIBILITIES

  • Primary person who welcomes and greets visitors and parishioners to the office; assists them with their requests or needs; assures their comfort; directs them to proper parish and/or support staff; answers telephone calls, provides appropriate information, directing to proper staff member or records message details as appropriate and secures contact information for follow-up.
  • Maintains confidentiality; exhibits tact and diplomacy in dealing with people.
  • Typing of letters, reports, forms, and other materials as needed; photocopies and collate materials as necessary; prepare labels and mailings as needed; maintains supplies as appropriate in accord with office protocol.
  • Assists in maintaining filing systems and record keeping; assists with sales of the Gift Card program (Scrip); assists in the recording of contribution envelopes in accord with established procedures; assists with keeping the parish electronic database, Church Office, and the Parish Census cards accurate and up-to-date.
  • Assists with the welcoming of new parishioners; scheduling of and coordinating documentation for Baptisms and Funerals as well as Communion Calls.
  • Other duties as assigned.

REPRESENTATIVE KNOWLEDGE, SKILLS, AND ABILITIES

  • Excellent computer skills, including Microsoft Office Suite
  • Excellent oral and written communication skills
  • Excellent interpersonal skills and ability to work and collaborate as a team member
  • Ability to organize documents and forms efficiently and routinely update information; ability to multi-task and meet deadlines
  • Flexibility in responding courteously to immediate needs of visitors and callers; ability to establish priorities and maintain productivity despite numerous interruptions
  • Ability to operate and troubleshoot general office equipment

OTHER REQUIREMENTS

  • High School graduate; College graduate preferred
  • Tact and diplomacy in dealing with people
  • Secretarial experience and/or experience working with people

Send resume to:

Linda Coyne

Saint Eleanor Church

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