Receptionist at Western Hills Retirement Village

Western Hills Retirement Village is looking for a responsible, punctual, friendly person to work at our front desk every-other weekend, 7:30am-4pm. 

A family-owned and operated organization, Western Hills Nursing and Rehab has been faithfully serving Cincinnati’s west side community for 30 years. Located in the heart of Delhi Hills.

Our Team Members are eligible for the following benefits:
  •  3 different health insurance plans of which include access to 4 local Marathon Health clinics.  These are FREE private primary/urgent care clinics and they can provide over 200 common prescription medications for free! 
  • Dental insurance
  • Vision insurance 
  • Short or long-term disability insurance
  • All insurances start at 30 days!
  • 401k with a company match at hire!
  • PTO
  • Daily Pay
  • Free meal on each shift
Basic Function

The primary purpose of this job position is to efficiently operate the facility communication system and perform clerical support in accordance with established procedures, and as directed by the Administrator. Responsible for answering and operating the telephone console, determining nature of call and directing caller to appropriate individual or department. Responsible for greeting, directing, and giving directions / information to visitors, guests, residents, sales representatives, employees, etc. Responsible for operating the intercom and paging system, locating personnel as requested. Must communicate in a positive manner with residents and visitors, and maintaining a good working rapport with inter-department personnel as well as with other departments. Must communicate emergencies, problems, or non-routine events to Administrator and / or appropriate personnel. Must maintain a written communication log of events for each shift.

Customer Service

Interact with our patients, residents, families, and other staff (customers) to provide enthusiastic, timely responses to inquiries, concerns, and/or needs related to care and service.

Policies and Procedures

Responsible for assuring that all facility procedures are followed in accordance with established policies.


Must be able to lift, push, pull and move a minimum of 50 pounds. Must be able to type a minimum of 40 words per minute and knowledgeable in the use of computers.

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