Home Security Field Technician

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Frontier Technologies has an exciting new opportunity that we are recruiting for! We are looking for individuals who have excellent customer service, sound technical skills, and the commitment to ensuring all work we do is safe! As one of our Security Field Technicians, you will be responsible for installation and servicing of residential home security and automation products for our client. 

Responsibilities and Requirements 

  • Installation and troubleshooting of home security and automation products. 

  • Training new customers to ensure the use of their equipment is seamless.  

  • Provide expertise in technical troubleshooting either remotely or in person. 

  • Working at heights with ladders with appropriate safety measures.  

  • Kneeling, crouching, bending, and overhead work is required. 

  • Use of various hand tools including voltage meters. 

  • Ensuring vehicle and your stock is meticulously maintained and accounted for.  

  • Other duties assigned by manager. 

 

Qualifications 

  • Minimum of grade 12 is required. 

  • Graduation from a recognized Electronics Program (NSCC, NBCC etc.) is considered an asset. 

  • Relevant industry installation and/or repair experience is considered an asset.  

  • Understanding and experience with 2GIG and Qolsys security products considered an asset. 

  • Understanding and experience with the alarm.com platform for automation considered and asset. 

  • Ability to work rotating shifts, including evenings and weekends, holidays and emergency situations.  

  • Ability to travel through the HRM is required (valid driver’s license and satisfactory driver’s abstract). 

  • Proven ability to work independently. 

  • High attention of detail and strong organizational skills.  

  • Satisfactory Criminal background check is required. 

 

We’re looking for people who are passionate about what they do, who believe in our core values and want to go above and beyond for our customers every day.  If you have a strong work ethic, rise to the challenge, and are motivated by a job well done, we want to hear from you! 

We thank you for your interest in Kerr Group of Companies. All qualified applicants will be considered, however, only those selected for interview will be contacted. 

Frontier Technologies is one of Canada’s largest Telecommunications Support and Workforce Optimization organizations.  Since 1997 we have grown to almost 150 employees located in ten offices across the country. We are proud of our reputation for the highest level of service for our valued customers and the best work environment for our exceptional employees.  As we continue to grow, our goal is to stay connected to our values and committed to the same standard of excellence that got us where we are today. Kerr Group operating companies are Frontier Technologies and Northern Business Intelligence.

 
 
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